TriconReviews of triconhomes.com

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Absolutely unacceptable experience — Tricon canceled our signed lease 3 days before move-in. I would give 0 stars if Yelp allowed it. Our experience with Tricon was absolutely unacceptable and completely disrupted our family’s life. We had a signed lease with Tricon, had already paid our required deposits and prorated rent, and had our move-in and key pickup scheduled. We had already begun preparing for the home as our permanent residence. Utilities had been transferred into our name at the property, correspondence had been forwarded there, and we had made our moving arrangements based on the signed agreement. Then, three days before our scheduled move-in date, Tricon canceled the lease. The explanation we were eventually given was that the property was supposedly going to be sold and placed on the market. The problem is that this was never disclosed to us while we were signing the lease and making all of these preparations. Had we known the property was potentially going to be sold, we would have chosen a completely different home. By the time they canceled, we had already left our previous residence because we reasonably believed we were moving into the Tricon property. We were then left temporarily staying with family, with my husband, myself, and our young child sharing one room, without access to our belongings and without the ability to live normally. My husband had to begin a new job while we were simultaneously trying to find another home. We had to deal with utilities, mail, moving arrangements, storage, transportation, applications, and everything else that comes with suddenly losing the home you were already scheduled to move into. We documented approximately $1,400 in expenses directly resulting from this situation, including storage, U-Haul, gas, and rental application fees. And we didn’t simply demand random expenses. We actually tried to work with Tricon. We contacted them, provided documentation, and attempted to find another Tricon property. The alternatives they offered were significantly more expensive — including properties around $3,400 — and they refused to match the rent of the home we had originally contracted for. We also asked whether they would cover the application fees we incurred while desperately trying to secure another home, and they refused. Ultimately, we had to find another property outside of Tricon. The only reason we ended up paying more for our replacement home was because we had to find housing quickly after Tricon canceled on us. What makes this even more frustrating is that Tricon’s own communications discuss circumstances in which a home may be marketed for sale and a lease may be terminated. Yet we were not informed that this was an issue before we signed and began relying on our lease. We made every preparation a reasonable tenant would make after signing a lease. Tricon accepted our payments and allowed us to proceed with our move-in preparations. Then, at the last minute, they canceled. Customer service throughout the situation was also extremely frustrating. We repeatedly attempted to contact them, including by phone, and have documentation of unanswered calls and voicemails. Even getting our money returned was unnecessarily difficult and delayed. Tricon eventually offered only $200 toward the situation, despite the documented expenses we provided. We did not consider that an adequate resolution. This wasn’t a minor inconvenience. This was our family’s housing. We had already vacated our previous home based on the agreement we had with Tricon. If you’re considering renting from Tricon, my advice is to get everything in writing, read every provision extremely carefully, and do not assume that a signed lease means your move-in is actually secure. I would also strongly recommend keeping records of every payment, email, phone call, utility transfer, and expense. For us, this experience destroyed our trust in the company. If a company is willing to cancel a family’s signed housing arrangement three days before move-in after they’ve already made substantial preparations, that’s not a company I can recommend.

I received a 3 day notice taped to my door . No one knocked they just walked up and taped the notice. Here is the kicker I own my home and am not a customer of tricon. The notice is for a different address. Now i know information about a neighbor that I should not know. I called customer service and they were not concerned. The documentation shows notice was given when it was not. Customer service did not ask what address it belonged to.

Ease of payment.

Slumlords. Extremely predatory company. I've been renting from them in Illinois for nearly 2 years after they bought this property from my previous leasing company. These people sit on their hands all day sending emails acting like they're doing something while they just constantly repeating company policy. They Penny pinch and drag out any repairs to the point that the home becomes even more damaged. They push extra cost of repairs on to the tenants. They continue to add surprise fees on to our lease. These people act like they're not malicious, and if that's the case then they are extremely incompetent. Maybe even violating the law by the way they treat their tenants. At this point they're causing negative health hazards and dangerous living situations to my family, me, and my pets. Beware renting from this company. They're not even based in the US. They'll treat you less than human and pretend like they're doing you a favor. True evil..

Do not rent from Tricon. From the day we moved in, it has been nothing but problems. The locks were installed on the wrong side of the door. The house was never cleaned before we arrived. The previous tenants had birds, and you could still see bird debris on top of the bathroom cabinets. The fireplace was dirty, and there were holes throughout the home. The house was also infested with mice. Tricon sent someone out multiple times to deal with it, but the problem still isn't fixed. I just found a dead mouse in the garage. On top of that, we were hit with unexpected charges, and no cleanup was ever done to fix the condition of the house. I honestly could not recommend a company less. I'm counting down the days until our lease is over.

I've have more than enough money to get the place we applied for I've just had buy me a new SUV and now I'm not approve wow yall can't go by credit alone missing out on alot of hard working honest people. I know God will provide no worries!

Everyone has been very helpful throughout the process. We're excited about this new beginning.