Tribal ChimpReviews of tribalchimp.com

Ordered from this company on the 8th November and over a month later I contacted them to check where my order was. They had advised it was stuck in customs and would ship again. A few days later I received a card from Royal Mail to say I had a customs fee to pay which was £35. I went to my local post office to pay the £35 and was given the parcel. I wasnt happy about it but as this was a gift for my partner for Christmas I needed to. Then a couple of days later I received abother parcel of the same products from the second shipment sent. Didn't need to pay the customs fee for this shipment. If I had know that the customs fee I needed to pay was for the original shipment I would never had paid and just waited for the second shipment. Very disappointing indeed. However, my partner does love the products and now he has tow of everything even if it did cost me a fortune.

Apparently a delivery with UPS was attempted. This never happened. No UPS card and I was in when supposed delivery happened. Now told to pick up from post office, but no details of where. Should know better than to order something from Instagram. Seriously avoid this company. Just nonsense. TOTAL SCAM.

Awful!!! Ordered product 2 months and still waiting .sent countless emails not had one response. Avoid this company !!!!

Placed an order but has never been received. I have chased but you can't get through to anyone and all you have is tracking but that's wrong!!

Looked very promising from the ad, so decided to get 3x styling powder + comb deal. Did not receive anything after 3 weeks and the tracking update says it’s sitting with EU customs. It has been 8 weeks now and the package was returned to US with the note: delivery attempted in September(?!) Package delivery was missed due to unavailable addressee or closed office. Yeah right, seems that they tried to send it as a mailbox package which wont work in NL because a mailbox entrance is 2-3 cm wide and only fits an envelope so no package wont fit. Called UPS 3 times and they directed me to a different department all 3 times and finally suggested to have the package resend by the seller in the appropriate manner. Not going to do that, enjoy my 35$, well played.

You just lost a sale to a potential new customer because each time I tried to access the shopping cart you prompt we sign a quiz that I have no interest in participating in. I just wanted to buy a product!

If you are amazon seller don’t buy product from this fraud company their moq is very high and you will loose all your money eventually.

Do NOT order from this dishonest company. Their product sucks, but more importantly, they do NOT honor their 30-day return guarantee. After only 4 days, I tried to politely return and notified them by e-mail, as required, and they REFUSED to give me a return authorization or return address, despite requesting it EIGHT TIMES over e-mail. All I got was endless replies IGNORING the request from someone named Rohan, each time offering me tips to style my own hair and "use their product better" while ignoring all EIGHT requests for a return address. Now they're disputing my dispute with my credit card company over $20. They're horrible and will just get off on wasting your time.