Revolutionizing the hair-styling game. Tribal Chimp offers the best men's hair products in the market.Tribal Chimp's hair products are created to simplify hair styling. Be it thick or thin hair, long or short hair, we got you covered!Professional look instantly and right at home!
Tribal Chimp (tribalchimp.com) has 240 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
tribalchimp.com
Website
tribalchimp.com
Category
Hair Care & Styling
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 37% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I ordered multiple products on Sept. 9, and the products have not come in. It has been over 30 days to ship.
Response from Tribal ChimpOct 16, 2025
Hi Isaiah.
We’re really sorry for the delay and completely understand how frustrating it must have been to wait that long. One of the items in your order was out of stock, and while we offered replacements or partial shipments, it looks like some of our emails didn’t get through, our apologies for that.
We’re glad your order finally arrived, and we’d like to make it right. Please drop a message to [email protected] so our team can offer compensation for the inconvenience.
KC
Kevin C.
Huge disappointment
Left my hair dry, straw-like. A waste of money.
Response from Tribal ChimpOct 16, 2025
Hi Kevin.
We are sorry to hear you are not satisfied with the product. Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great. Please contact [email protected] and I am sure they will solve this. We hope to hear from you soon!
CR
CHAD R.
Worst product I’ve ever used
Worst product I’ve ever used, seems like a scam it’s so bad. Made my hiar knotty and nasty feeling.
Response from Tribal ChimpOct 13, 2025
Hi Chad.
Thank you for sharing your feedback.
We’re really sorry to hear you were disappointed with your experience. Could you please tell us a bit more about what made you feel it seemed like a scam? All our customers receive exactly what’s shown and described on our official product page, so we’d love to understand what went wrong and make sure it’s resolved.
Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great.
Please contact [email protected] and I am sure they will solve this. We hope to hear from you soon!
HH
Holden H.
Too small for a lot of money
Too small for a lot of money. Works okay I guess but I don’t have straight hair exactly so it’s not all that dramatic.
I'll be happy to revise my rating if this battery sized container actually lasts a month.
Response from Tribal ChimpOct 13, 2025
Hi Holden.
Thank you so much for your feedback.
The container is intentionally small but concentrated, typically lasting around 1 month with regular use. Its micro-powder texture was developed to stay weightless and clean, giving effortless hold and volume without residue.
We also want to gently point out that both the size and weight are clearly mentioned on our product page and printed directly on the container to help set accurate expectations.
Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great.
Please contact [email protected] and I am sure they will solve this. We hope to hear from you soon!
CW
Charity W.
This product was NOT worth the hype
This product was NOT worth the hype. Did not work to style my son’s hair. Product feel and packaging felt cheap and breakable.
Response from Tribal ChimpOct 13, 2025
Hi Charity,
Thank you for your feedback.
We’re really sorry to hear you weren’t happy with the product or the packaging. Could you please let us know if the container actually arrived damaged or broken? We’d like to check if there was an issue during shipping.
Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great. Please contact [email protected] and I am sure they will solve this. We hope to hear from you soon!
VM
Vernard M.
Have not received my product?
Have not received my product?
Response from Tribal ChimpOct 13, 2025
Hi Vernard.
Thank you so much for your feedback.
We’re really sorry your package is taking longer than expected. Due to peak season volumes and recent weather impacts, some carriers are experiencing delays.
Please check your tracking link for the latest updates; your order is scheduled to be delivered on the next available business day.
Thank you for your patience and understanding during this busy period.
Thanks for giving it a try and sharing your experience!
DO
Dave O.
You sent the product to the wrong…
You sent the product to the wrong address. I confirmed for the product was shipped that the address is wrong with the original order, but you still send it to the previous address that I had changed and as of this day, I have still not have received this product that I ordered.
Response from Tribal ChimpOct 13, 2025
Hi Dave.
We’re really sorry for the mix-up with your order. Unfortunately, once an order is placed, the shipping details can’t be changed, you need to contact Customer Support, and your address update came in at 8:00 PM on the same day the package shipped.
We reshipped your order right away and it will be delivered on Oct 14th. Thank you so much for your patience and understanding. We truly appreciate you giving us the chance to make this right.
J
J
Horrible after sale service
The way Tribal Chimp advertised the Buy 3 Get 3 bundle is very misleading, i thought it was buy 3 hair styling powder get 3 hair styling powder + Free 2 hair styling powder and comb (different font colour). Purchased the bundle on 7th of May, tracked the parcel on 16th of May and noticed it was still in US. For 9 days it sat idle, so i sent an e-mail to customer support for more information about the delay on 16th of May. Spoke to Mariana, she said UPS only handle the domestic side and DaiPost will complete the international part. She said the package has arrived in Australia and waiting to clear customs on 17th of May but according to tracking it arrived on 20th of May. I have been asking for an explanation for the 9 day delay but Mariana and then Marissa just ignored the question. Given the misleading advertisement, delay, bad customer service i will not be buying from this company again.
Response from Tribal ChimpMay 22, 2025
We’re sorry to hear you feel this way, but we want to clarify a few points:
First, it’s not accurate to say there was a lack of communication. Our team responded to every email you sent, provided updates as soon as we had them, and clearly explained that we rely on UPS and Dai Post. Once your parcel left our facility, we relied on the carrier, just as any merchant would, and we even contacted them on your behalf to get answers. Our team passed along exactly what they shared with us, including the update that it had arrived in Australia and was awaiting customs clearance.
Regarding the delay: we understand your frustration, but again, this was entirely within the carrier’s domain. Your order was processed and shipped on time from our end. Delays at customs or during international handoffs, while unfortunate, are not something we can control, though we did our best to assist throughout.
On the bundle: the items included are listed on the product page, and we’ve never claimed the free items were all styling powders. We’ve designed the page to show all components visually, and while the layout may have caused confusion, there was no intent to mislead.
We respect your decision, but we stand by the support and service we provided.
Best regards.
