Shari R.
Haven't received my order
Haven't received my order. I didn't realize the products are not from the US.
Response from TrendollajewelryNov 12, 2022
Thank you for your review and for bringing this issue to our attention. We apologize for any confusion or inconvenience you may have experienced with your order. We understand that you did not realize that the products you ordered were not from the US, and we apologize if this caused any delays in your order. We want to assure you that we do our best to provide clear and accurate information about the origin of our products on our website, and we apologize if this was not the case in your situation. We also understand that the package took around 8 days to arrive. While we try to ensure that all orders are shipped and delivered as quickly as possible, sometimes there may be unexpected delays due to factors such as high demand, supply chain issues, or other unforeseen circumstances. We appreciate your patience and understanding, and we hope that you are satisfied with your order once it arrives. If you have any further concerns or questions, please don't hesitate to reach out to us. We are here to help and we want to ensure that you have a positive experience with us.