TreeringReviews of treering.com

The mobile website had major issues when customizing my child's pages. Once I thought they were completed it would add additional ones for me to buy (but not needed) to the point where my time was not worth the headache and deleted them all.Not to mention it never saved a thing so starting the process over and over was a frustration. I also tried on the laptop with the same issue of being unable to save the free pages without the buying additional ones like bait and switch tactic. Fast forward to we received her yearbook, but in it some random kids customized page. I'm happy at least his parents got to customize. Reached out to customer service to address the issues and got a generic message along with "helpful tips". no resolution and it seems no sense for change. So I'm NEVER ordering another yearbook from this company. My child will do without it.

This website is absolute trash on mobile. Every time I try to upload photos, it refreshes and loses all my work. It shows the photos that have been uploaded in my account but then will not let me select them. It also has an optional section you can skip but doesn’t have a skip button. This whole process is the worst.

my teacher can't sign us kids in as staff please fix that

I placed an expedited order with no custom pages and I can't get a response on whether or not my order has shipped. So frustrating because we are less than a week away from graduation.

Not happy with this company. Website lags and then gets stuck loading and you have to restart. It took forever to finally upload the pictures for the customized pages. It's not user-friendly at all. I'm upset that my kids brought yearbooks home without the customized pages and without the questionnaire that took forever for me to do. I sent an email and got the automated response that a ticket was created and that someone would get back to me. It's almost 24 hours later and still no response. I ended up calling and explaining the issue and all the lady mentioned is that she can give a discount. I'm so upset about the waste of time with uploading so many pictures and having the kids do the questionnaire twice since the website crashed. This is such a disappointment, not to mention how horrible the yearbook looks in terms of color and formatting. It's a deep blue background with black print which makes it hard to see the words and the margins are very random. Some pages have wider margins than other. There's lots of wasted blank space. Not impressed at all!

Treering didn't ship within 5 business days as stated on their website, still can't tell me when the yearbook will ship. Stay away from this company!