Lisa C.
Nice Tree a Major Hassel Due to Broken Parts.
The tree shape and texture was very pretty. That's where the good part ends. Unfortunately this tree presented several obstacles and turned into one big unhappy hassel . For instance: one section of the lights didn't work o we had to string lights through that area. In addition, one of the bottom branches broke( became disconnected from the flip frame) before unpacking, so the "flip technology" is also unreliable. My husband had to wire the broken branch into place by attaching fishing line from it to other branches on the tree. We used it for this Christmas, but it after the hassel of wiring the branch and having to string lights through the area that didn't work, we decided to go pitch it and go back to our old tree. we would have ent it back, but realized too late that it came with no guarantee. Lesson learned.
Response from Tree ClassicsJun 11, 2015
Hi Lisa, our sincere apologies for the inconvenience you and your husband experienced with your tree. Your concern has been brought up to our management team for their review. We will update you as soon as we hear from them. Please send us an email to [email protected], if there is anything else we can assist you with.

