Ron O.
Still waiting on replacement parts since Nov 2014
I purchased my Christmas tree before Thanksgiving and after recieving a faulty tree stand was assured they would send me a replacement part. I was surprised they wanted to have me send a review. There customer service suck to say the least. Would not except a return of the part or the tree. Almost 6 months now with a useless crooked tree! Port Orange, Fl
Response from Tree ClassicsMar 31, 2015
Hi Ron, we are very sorry for the inconvenience this issue has brought. We have found your order and have followed up our replacement team on the status of your tree stand. We will get back to you as soon as we hear from them. Please email us at [email protected] if there is anything else we can assist you with.