Gloria B.
Uncomfortable to sleep it seem the…
Uncomfortable to sleep it seem the strap around my big toe tighten and when I turn on my side the foot strap slides and clip slides off my bunion on to bottom of my foot. If I tighten it it too tight if loosen too loose.
Response from TreatmedyFeb 12, 2024
Hi Gloria, We're sorry to hear about your discomfort while using the Treatmedy™ Bunion Fix. Your feedback is valuable to us, and we appreciate you bringing this issue to our attention. It sounds like you're experiencing some challenges with the fit and comfort of our product, particularly while sleeping. We understand that finding the right balance of tension can be tricky, but we're here to help. Here are a few suggestions that might improve your experience: Adjustment: Experiment with different levels of tightness to find a comfortable fit. You might find that a slight adjustment in tension could make a big difference in comfort. Positioning: Ensure that the strap around your big toe is positioned correctly to prevent it from tightening excessively. Additionally, try repositioning the foot strap to minimize sliding during movement. Padding: If the strap feels too tight or uncomfortable, consider adding some padding or cushioning between the strap and your skin for added comfort. Normal Discomfort: It's important to note that feeling discomfort during initial use is a normal sign that the product is actively working to realign your toe joint and reduce inflammation. This discomfort should gradually lessen as your foot adjusts to the treatment. Contact Us: If you continue to experience difficulties, please don't hesitate to reach out to our customer support team at [email protected]. We're here to assist you and address any concerns you may have. We're committed to providing our customers with a comfortable and effective solution for bunions, and your feedback helps us improve. Thank you for giving the Treatmedy™ Bunion Fix a try, and we hope to make your experience more positive in the future.