Treasure Island Hotel & CasinoReviews of treasureisland.com

When I booked, TI was the cheapest strip hotel that had king sized beds and good reviews. And what a fabulous room! Reviews said go for the newest rooms which are Tower rooms. King sized bed, two huge bathrooms, comfy couch with plenty of light to read by, numerous pillows on the bed. We were awakened at 4 AM by a strange noise of a waterfall in one of the bathrooms. I called the front desk and a plumber came within a minute or two. He looked, said that the water coming from the bathroom ceiling is probably from the room above, left, and returned minutes later to report that the couple above had left the water running which overflowed the bath tub. He also offered to mop it up and left a pile of clean towels for us to soak up the last bits if necessary so we would not slip. The room was surprisingly quiet; if we were awake and quiet, we could just hear commercial jets landing or taking off (one or two per hour). Check out was quick and the front desk personnel was gracious. We didn't eat there so don't know about the restaurants, but we did pop into CVS (no need to go outside to get into CVS) and found a refrigerated case of fresh fruit salad and bottled water and bagged snacks; next to that is a Krispy Kreme stand. That Tower king suite has ruined me for all other moderately-priced hotel rooms.

Booked 2 nights, through Expedia.com (don't EVER use them) but after the first night had to check out early as the room smelled like someone was smoking in there the entire night. TI was willing to refund entire stay, even though I only asked for the 1 night I was not staying but said I had to go to Expedia (DON'T EVER USE THEM) since they booked the room. At least TI was willing to try and make up for the problem though Expedia was not.

Me and my fiancée were planning our destination wedding at Treasure Island in Las Vegas back in September 2018. We had placed a non refundable deposit to reserve our date. About two weeks later an unforeseen event occurred not allowing us to carry through with our destination wedding. After speaking with Bianca at Treasure Island event services and explaining our situation she offered to refund our deposit back to us due to the unforeseen circumstances. Most companies wouldn’t even consider but they were understanding and everything worked out.