Andy D.
Slow demise of a great hotel
I had not been to LV for a few years but when I used to visit (a little too often) I really enjoyed staying at Treasure Island or it's neighbour, Mirage. In fact I preferred Mirage but it did not appear in search results. Little did I know, Mirage is now closed and being refurbed as a Hard Rock resort. As for TI. Oh dear, so disappointing when a hotel just gives up and that's where TI appears to be now. The first issue was at check-in. They want, for obvious reasons, people to use automated check-in terminals. That would be good but I could not use the terminal as I had to use a different credit card. That was going to be a problem. There was, as I have seen on many occasions, a line to talk to front desk. It did not seem to bad as there were only five or so people in front of me. How little did I appreciate that I was going to be in the line for about 45minutes just to check-in. Only one person dealing with check-in and one with check-out and issues! Pretty appalling. After check-in. I noticed the hotel seemed really empty, comparatively at least. What I used to love about the rooms was the décor and the bed. The décor used to be quite dark but somehow sumptuous and the bed used to envelop you in a good way. Nowadays the rooms have been refurbed (but quite a few years ago) and not well. It is now lighter but the quality of work is poor. There was chips and cracks and wallpaper curling in places. Plus the plumbing was not great as it decided to let out large gurgling sounds during random times in the night. It was not bad enough to ask to move and it was not so bad in the grand scheme of things. The bed was nowhere near as comfortable as beds of the past and I suspect part of the reasoning is about making things easier to clean. The bed was ok and I got a good nights sleep so what more could I ask! The whole experience was a little disappointing as I just felt TI was on its final legs and suspect it will not be open much longer, possibly ripe for tearing down and rebuilding or, like its neighbour, a full refurb.