TraxxasReviews of traxxas.com

I just bought a Rustler 4X4 VXL and stock speed on 2s is not very good considering this is for adults. The model is over 3 years old so why is it still high price to buy? Also parts are expensive which is wrong as upgrading will be expensive and not worth doing. Take a Haboa Hyper for example that can do 50mph stock speed and parts are close to half price over Traxxas. Considering selling this and maybe going for something else.

Terrible customer service xmaxx was $1k and I've already put over 1k in it fixing problems haven't had it a month, steering servo, arms, tires blow quickly, bearings fall out, gears shred cheap cheap made on my 3rd ESC Traxxas support offered a half cost replacement and that's it, they won't see that their electronics thermal shutdown does not work I've put 4 sets of batteries through it that's it something if not multiples have broke everytime! I do NOT jump or bash hard. They don't last at all the worst quality there is and the support is even worse! Arrma is the way to go I've owned some for MONTHS tons of batteries through them never broke a thing Traxxas would have to really step up their customer service for their over rated over priced terrible made vehicles for me to ever consider spending another dime. Horizon hobby is the new leader in RC and for GOOD REASON amazing service and free replacements on "faulty" products, at least their not just completely poorly designed.

Bought a $800 truck with a battery and charger battery went dead after 3 months and there where no help at all told me they sell me a battery at half the retail cost when lipo are suppose to have a year warranty. Last traxxass product I will be buying going to switch to a company with better coustomer service like axial never had a problem with them in warranty aspects. Thease cars cost an arm and a leg you'd think they would honor there warranty some what. Be on the lookout for a TXR6 flatbed for sale on eBay cheap I don't want to support this company anymore. Nothing wrong with truck but just fed up with how they treated the battery situation. 1/10 would recommend there products only gwt a 1 because there cool builds but horrible horrible coustomer services

Bought my first Traxxas it was the XMAXX a £1500 truck all in. I ran it for about 30 minutes on a hard surface and stripped all the gears as they are made out of cheap material, you can buy upgraded steel ones which should be fitted in my opinion out of the factory for the price you pay for the truck so I replace the gears and run it for a further 15 minutes and both front shocks are leaking oil. I spoke to customer service, they were so unprofessional, patronising and didn’t care for my issues, they just blamed me I’m quite aware of the upkeep of these RC cars as they are not toys I have had lots of nitro’s but this is just not acceptable and I definitely won’t be buying another it’s a shame really I expected better as this is supposed to be the ultimate RC car.

I bought a brand new XRT today and drove it for 10 min. I took it off a snow jump and it went 10 feet in the air. It broke the steering arm. Very unsatisfied.

All there 1/10 and below brake if you look at them. Arrma blows these FOOLS out of the water. Traxxass SUCKS.

I purchased my second traxxas recently. I bought the jato 3.3 and paid extra for the 2 day shipping. I got the jato 5 days later. I took it out of the box and started the break in process. I made 2 passes and the brake disc either disintegrated or just flew off. I contacted them and said that it wasn't warrantied but they would send me a new one. I asked for a second one ($4) foe the inconvenience and they told me to go spit. Going to look for a different brand of rc cars.

$500 product dead out of box. It was very obvious that this was a returned and remanufactured Nitro Car that was sent out to reseller as new. When unboxing it was missing screws, wires were cut and visible dirt inside. Retailer claims Traxxas won’t allow them to exchange. Traxxas will not exchange, only repair. So I spent $500 on a refurbished Nitro car that was sold as new, that I am forced to keep and have them repair. This is theft. Horrible customer service, horrible business model. Have a feeling this may end up as a lawsuit unfortunately.