TraxxasReviews of traxxas.com

Send videos of problems with your brand new $600 truck and they don’t want to do anything about it. Said they hardly ever warranty tires and wheels. I threaten them with my attorney and asked for names. They end up sending the part but for wrong side. Said to swap out with the other side lol I asked isn’t that just putting the wrong side back on. Wow. I never got the right wheel under warranty. Will always buy Axial, rgt. Losi, ventera carisma are better companies.I can’t get video to work on review. Will not let me copy and paste or insert a video. It shows it all for sure and I know they received it. At first he told me to tighten it, it was only loose. Lol obviously I checked how tight it was probably very first thing I did.

Ordered 5/22/23 still has not shipped 6/14/23

1 star because I can’t give 0! I am so upset with the Slash that we bought for our son last week. It has been constantly broken, it can’t even get through a battery. Transmission, motor, receiver, all have issues and the thing isn’t even a week old. It has only driven in the drive way, he hasn’t even gotten to do anything cool with it! I spoke to a customer service representative from Traxxas and they were not helpful in any way at all. After spending quite a bit of money on a brand new rc we expected that it would actually work, and that the company would stand behind its product, but sadly that is not the case as apparently there is no warranty and the rep called it regular wear and tear, after a couple of days?? I am so upset and disappointed. What a waste of money, and crushing for my son who was so excited to get his truck that turned out to be a useless piece of crap. I will never buy another Traxxas product again absolute garbage all around.

I have a Traxxas E Revo 2.0 with a VXL 6s and I am on my third ESC After only owning my revo for about three years. The first one died in less than a year under moderate load while driving normally (the truck was completely stock). The second one didn’t turn on after sitting for a few months (with batteries unplugged). The third one will still turn on but all three lights are solid red. Traxxas support told me this was a “programming error” and that I would have to send it back and pay for a new one. The Traxxas employee whom I spoke with on the phone was very rude and impatient, then proceeded to hang up on me in the middle of asking a question. I would not recommend buying this as a replacement once it inevitably dies.

This is the worst company to deal with ! Customer service skills are garbage!

Lower their prices on their overpriced garbage I have boughten so many RC cars out in there and there are so many better brands for a lot less I've had numerous tracks as Vehicles they've all broke within the first hour of use where all my other even non name brand ones are still going to this day unbroken original and I beat on them harder than I beat on my Traxxas garbage

We have 2 slash 4x4 ultimate be bought new for $1200 with batteries and chargers. What a waste if money. Upgraded from dome cheap Chinese haiboxing brand cars rhst where fun but we wanted something more robust. The traxxas cars had loose pinion gears and motor set screws that immediately stripped the gears. After sorting this out the differentials front and rear gave out. Literally after 10 uses both cars requiring parts and repairs worth hours. Drive shafts bent too because of rear diff failure after 10 runs. Garbage. Worst money pit ever and frustration

Spent the money thinking the price of an American brand from Texas would be worth it. It broke under normal use every week. Got rid of it within the month. Ones from China last longer and have a better return policy. Even the engine quit under warranty. They would not help. Take it this is less than a month old. Never been abused. Never been in mud or water. Just poor quality.