TraxxasReviews of traxxas.com

They are lires and and stole my dads money and they said we can absolutely not return it so all I have to say is they are the biggest lires of the world

Traxxas is the worst brand rc car in the whole entire world I would never even think of buying one agin the r just plane out horrible and traxxas support line is not helpful at all

Traxxas has horrible customer service. Very rude over the phone and once they have you credit card they are done caring about the customer.

Bought a new Traxxas T-Maxx 3.3 still haven't been able to break the piece of crap in wasted my damn money put the first tank of gas in it to break it in mashed throttle slipper clutch pads fall out get them put back in truck still won't move talking to Traxxas is a waste of time got a $600 damn truck hasn't run since it come out the damn box

I used to think highly of your company’s products and RC cars until My most recent purchase and experience just in the month of May 2020 I purchased a Max with the Lipo battery and a charger kit spent almost $1000 and the car wouldn’t work after the second time I I drove it turns out, as expensive as their products are that there was no returns on any product that has been driven and I don’t agree with that I got the product it’s way too skilled for me I spent all that money and after the second time I can’t even get it to work and end up selling it for $400 on offer up and lost $500, not a product I want to represent or standby could’ve at least returned it and traded me for something a little less advanced but the customer support people with TRAXXAS weren’t even willing to work with me one bit.

The worst customer service I have ever seen, by traxxas.com I’ve Bought 2 traxxas X-Maxx with Xtra equipment by a dealership in Denmark, which, all in denmark use the same image of an xmax with 6700mah batteries, a charger and controller(Combo package), for Over 3000 dollars and was told by their customer service, that the new models came with another controller than on the combo pictures. I Complained about false advertisement for showing other controllers than what I ordered and paid for, specially when I used over 3000 Dollars of hard earned money, the description didnt say otherwise about the controllers either. I quote what I was Being told, “That is your choice to spend that amound” I didnt even know that Traxxas had such a bad reputation in customer service. Its sad to see that they are treating their paying customers like this. Before I could reply at the end of the conversation, i was being kicked for being “idle”, which was weird, because it happened so fast after his last reply to me

the worst customer support. they look like do everything but nothing to support. useless company with loads of garbage. asked for support from their web site chat service. Typical......... never answered my questions..just he send links to the supporting manuals..that id*** doesn't seems to understand that why somebody has to call them, if we can see that on the manual. what that customer support does can be done even by my grandma. second attempt a different chap, I asked my question and wait a good 15-20mnts, Tyler was arrogant and short of answers. Actually it was like teaching me how ask questions properly other than helping my problem.

Traxxas Stampede VXL 2wd, servo stripped in first 10 minutes. Bought upgraded servo, servo saver broke in 10 minutes. Bought replacement servo saver, and it broke while installing it. Traxxas is complete garbage. Buy Arrma if you want an RC you don't have to fix literally every 10 minutes.