TravelShack.comReviews of travelshack.com

We did the Road to Hana tour. Our tour guide was great funny and informative. The people on our tour were lovely. Travel shack uses a local tour company to actually do the tours but charges a steep fee for finding the tourists and connecting them to their service. I only found this out after some deep diving. I really wanted to spend my money with a local owned company that personally operates their tours. Also we were not picked up from our hotel and had to drive an hour there and back from a meeting spot. Kind of defeats the purpose of not having to drive right? Lol Then two people on our tour had dietary restrictions that were not met and on an 8 hour plus drive just had to nibble on snacks and sides because there was no main course for them. It made me sad as they were lovely folks and we are just grubbing in front of them. For the $300 cost, I would not recommend. Book directly with a true local tour company and don't buy through a third party or just drive it yourself. This tour is not all that it presents itself to be and way overpriced for what you receive.

On our most recent visit to Hawaii, my mother booked us a private tour called the "Pearl Harbor Experience". We chose the private tour for several reasons, one being that we had a child (age 6) in our group and thought it would be helpful to have the flexibility if needed. Additionally, we had a few history buffs that we thought would enjoy this special experience. This was definitely the right choice for us! Our tour guide was Billy. He was amazing. He reached out the night before to confirm pick up place and time. He was there early. He was personable, professional, extremely knowledgeable (previous park ranger), fun, easy going, etc. We never felt rushed. He was awesome with our child. Answered all our questions, even ones that had nothing to do with the tour (such as other areas to check out on the island.) It should also be noted, that the company was great to work with. They provided clear pricing, overview of tour, and great communication when it came to "What to know before you go" information (providing emails and/or texts and confirmations, etc.). This tour was a highlight of our trip! If you can afford to do this once in a lifetime experience, we highly recommend it.

Pick up was on time. The van had plenty of room. Louie was our guide. He was fun, funny and very knowledgeable and informative. OK, at times he might have been a bit inappropriate. But, he made sure we got to know each other and we learned a lot about him and his life. The tour itself was fantastic! Beautiful views, at least 3 beaches, a lava tube, waterfalls, wildlife, rainbow eucalyptus trees and more. One of the highlights was the mama and papa pigs and babies. All of this plus a beautiful winding road, with narrow bridges. It was fun to hear Louie talk about the people he knows or had met like Kris Kristofferson's family, Oprah, and Mariah Carey's brother. The trip also included a stop at Aunt Sandy's Banana Bread and Huli Huli Chicken Lunch. Snacks on the bus were also included. Highly Recommend

We had a great time on our Road to Hana tour with Louie! Besides guiding us through the beautiful scenery, Louie told great stories and helped us get to know him and others on the tour with us. He even threw in a couple of extras along the way. Lunch at Huli Huli Chicken at Koki Beach was absolutely delicious! We have many fond memories from this tour.

I booked the Maui Nui Luau (the luau at the Maui Sheraton) through Travelshack since my family wanted to experience a Luau at Hawaii and there was no availability through direct booking. I normally do not use travel agencies when I try to book tickets or reservations. Through some black magic, my booking through Travelshack actually solidified me a reservation at the luau and my party was able to attend like any other group there. I never had to contact Travelshack for any details about my reservation and the booking was in my name / phone number. I might use Travelshack again, but I would generally recommend direct booking if available.

On our recent Hawaiian adventure, we booked three different tours through TravelShack – Road to Hana (full); Volcano, Chocolate, and Waterfalls Tour; and Oahu Grand Circle Island Excursion (Pride of America Exclusive). The Road to Hana was the highlight of our trip, but all three tours were equally amazing. TravelShack was great to work with and Tyler was easy to communicate with. I highly recommend them based on our recent experience.

Experience of a lifetime. The breadth of knowledge of tour guide (Lui) was incredible. I felt like I was part of history.

We loved our Pearl Harbor Memorial, USS Missouri, and Bowfin tour! As a veteran and a historian, Emerson detailed the events leading up to Dec 7th, 1941 as well as that solemn day. He answered all our questions and we so enjoyed his company. He values history and keeping these events fresh in people’s minds so the souls lost on that day will never be forgotten. When researching tour companies, I saw many references to a “glorified taxi service”, meaning their guide picked them up from the hotel, told a brief story on the car ride, and then left them at the destinations. Emerson accompanied us on the USS Missouri and Bowfin and continued educating us all through these tours. He did not accompany us to the Memorial because they do not allow tour companies. Seeing the sunken USS Arizona should be a quiet, contemplative experience and the military personnel do a nice job reminding people of this. Emerson never just dropped us off. He managed the schedule for the entire day and educated us.