customer
Appreciated the help, never received device
Update: We never ended up getting our device. Not to the fault of the company I don’t believe, but fedex lost it somewhere along the way. I knew it was a risk with overnight shipping but regardless I feel like we should be issued a refund or even a partial refund being that the device was never even in our hands, not worried about being charged for a lost device also out of my control. I appreciate the work that they did trying to get it to us before our flight, but it’s disappointing that I’m out so much money for something I never even got even 5 days after overnight shipping. I am so happy we found liberty medical. We were in a tight spot for our baby getting put on oxygen just a few days before our trip. They worked with me for a few days making sure we found the right fit for our time frame as well as keeping our little man safe. Thankful for their quick work and care.


