Bryan A.
We purchased a fiber fusion machine
We purchased a fiber fusion machine. We did not have an account and attempted to pay on terms, did application etc. They needed full payment to process. We then got wire instructions and information from them. Supposedly they had been hacked and that information changed which they did not confirm and sent it to us , we made a $12k + payment and they said they never got it. They tried getting us to send a new payment and even tried running our CC which they said they couldn’t do due to fraudulent charges. They are now cancelling the order and not becoming liable for anything, that I need to figure out my transaction on my end. How horrible!? Do not use these people! The don’t care and will not make it right.
Response from Specialized Products CompanyJun 18, 2026
Thank you for your feedback. I’m truly sorry that you were a victim of fraud — I understand how frustrating that must have been. We conducted a thorough investigation and have taken all the steps available to us to resolve this on our end. If there are any remaining issues or if there’s anything else we can assist with, please don’t hesitate to reach out. Nick | President


