Travel OutlookReviews of traveloutlook.com

The management was quite arrogant and seemed more concerned about boasting their accomplishments than really providing decent service. Their dismissive and ignorant attitude toward customers' complaints left me feeling devalued and insulted. As opposed to addressing serious issues, they preferred to dismiss and reject any criticism, which was extremely annoying. Their lack of professionalism and real concern for their consumers demonstrated that their primary goal was profit rather than developing lasting relationships.

Horribly useless customer service, agents were terribly disrespectful and rude, when they don't know what they're talking about. This company's ridiculous, beware and avoid doing business with them!

My experience with this company's customer service is horrible. The employees here provided terrible solutions, and the awful management wasn't of help at all. I also encountered so many issues during my transactions, and it was really exhausting. Avoid this company altogether.

This company is full of liars and unethical people. It's definitely not worth availing the services offered by this company because you will just be disappointed by its awful services. The manaement is also horrible and useless as it failed to resolve my problems multiple times. I'd avoid this company if I want a good quality service.

The lack of proper leadership in this company is preventing the growth and development of every employee. We are always unsupported and unguided because the management is a failure when it comes to leading people. There is definitely room for growth here, but there is no one to facilitate that growth.

IF YOU ARE PLANNING A TRIP, DON'T TRUST THE TRAVEL OUTLOOK. THESE GUYS ARE THE WORST AND TERRIBLE AT THEIR JOBS. FROM THE MOMENT SOMEONE PICKED UP MY CALL, I KNEW THIS PERSON HAD POOR TRAINING. This person didn't know anything about the job, and it was visible. I tolerated it all because I was in a hurry. But the limit was crossed when this person cut the call. It was horrible. THE NEXT CALL I PLACED, THE PERSON ON THE OTHERS SIDE WAS VERY RUDE AND DISRESPECTFUL AND ASKED AWFUL QUESTIONS. OVERALL, AVOID THEM IF YOU WANT A PEACEFUL RESERVATION EXPERIENCE.

Their team was so disorganized and weren't properly trained for the job. This guy I talked to didn't know where to search for the information and was mumbling over the phone I could barely understand him! The management should train better before letting them handle guests on their own.

THE RESERVATION AGENTS OF THIS COMPANY ARE LIARS. They lie blatantly about the bookings. The unethical person I talked to assured me he had booked a good room for me. But when I actually got to the hotel, it was a corner room with no good views. Also, the room was smaller than expected. WHEN I ESCALATED THE ISSUE TO THEIR MANAGEMENT , ONE OF THEIR AGENTS CALLED ME AND BECAME VERY RUDE, AGGRESSIVE, AND EVEN VERBALLY ABUSIVE. THEY NEVER ADMITTED THEIR MISTAKE. IT'S TERRIBLE. BEWARE! AVOID THEM!!!