TravelousReviews of travelous.com

From start to finish, our experience was wonderful. Johanna was an excellent resource and partner as she designed the trip to meet our every desire. She listened to our wishlist and then went about securing every detail for us. She was always responsive, always available, always willing to help. She took such personal interest in our trip! The team in Argentina-from the office staff, to the drivers, to the guides—was professional, courteous, kind, knowledgeable, and caring. Our entire trip was a dream come true!

Customer service was great from beginning to end. Travelous' service was VERY accommodating and they worked on details and iterations of the itinerary and hotel accommodations with great patience and good spirit. They uploaded all the details and documents we needed on the phone app and their phone concierge service 24/7 was tremendously helpful! The private tours Travelous set up and their contacts and people on the ground were really First Class! So very nice, educated and helpful and really added to the experience. Safe transportation always. We took a trip north to south through Portugal and the population we encountered were really sweet, kind and lovely. Country is gorgeous, food and wine really good. Be careful of the well worn cobblestone streets on hill inclines (a lot are limestone) and make sure you bring good sticky sneakers. Another helpful "heads up" - as of 2023 there is alot of Metro construction in downtown Porto, so check your hotel locations if that might disturb you. We knew ahead of time and found a hotel that we could walk to downtown in 3 minutes but was away from that. Travelous is a good partner, especially in this difficult & congested travel era. So glad we found them!

Excellent experience in Egypt. Knowledgeable experienced and fun guides, on time, safe secure, clean vehicles, great restaurant choices. These guys know what they are doing and make your trip frictionless in a potentially chaotic place like Egypt. Thumbs up.

Traveled to Egypt for an 11 day trip with my mom for her “bucket list” trip. We chose Travelous for this trip after speaking with Chris and realizing his depth and breadth of knowledge and seeming detail oriented approach. We thoroughly enjoyed every moment of this trip and every detail was thoughtfully put together from the meals, accommodations, activities/sites, and free time. Even planning special additional activities like meeting with a local for Nubian coffee- which was just one of the trip highlights. Our Egyptologists (Hanan and Atef) were knowledgable, organized, personable, and kind. Ayman was our initial contact/airport representative was also extremely organized and always early to meeting times. Safety was not a concern at any point during the trip and we both felt very comfortable with the entire Travelous team in Egypt. Prior to departure there is a phone call with your trip architect to discuss the trip in detail and answer any questions you may have. Additionally, there is an app to download that gives a detailed look at your trip along with in country contacts and any trip related documents that we found helpful. To summarize, we felt the company is well organized and everyone we came in contact with on the Travelous team genuinely cared about our experience and strived to deliver a fantastic trip. We are currently discussing where we will be going next with Travelous.

Chris arranged an excellent 8 day tour for our group of 4 to Vietnam. From the time we were greeted upon our arrival in Hanoi to the time we were dropped back at the airport, all of the arrangements he made were top notch. Accommodations were outstanding, our guide and driver were pleasant, prompt, professional, and knowledgeable, the itinerary was well thought out with a great variety of activities, and communication was always clear. Activities were well-paced, but our guide was flexible and cheerfully offered to make modifications if we wished. Truly a fantastic experience!

The warm and welcoming way we were always greeted with. If we had any requests, they bent over backwards to accommodate us. Everything was extremely well organised and they took infinite care of us all the time. The guides, will-studied in Egyptology, had a wealth of knowledge which they imparted to us. Mind-boggling.

Don't hesitate to book a trip through Travelous! Travelous took care of every little detail of our recent trip to Egypt, and created seamless, luxury travel on a reasonable budget - a once-in-a-lifetime trip. Hotels and restaurants were top-notch, guides were experts in their field, sites were well-chosen, and visits were paced according to our needs and desires. Transportation was spacious and comfortable. Travelous was excellent with communication and very responsive to questions and requests. For just a bit more than a group tour, we experienced a truly personalized experience and we felt well cared for throughout.

This is our second trip with Travelous and as the first, Best Trip Ever. It’s all in the details and Travelous came through again. Great itinerary, great guides, very special hotels all made for yet another memorable experience