TravelonReviews of travelon.world

Horrific experience with a company that won't help you if you need it. I would suggest going direct to book any tickets or excursions rather than use a company that is happy to take your money and not assist you if you need it.

Do NOT book through travelON. Go direct to the excursions yourself. Barely any information is given regarding your excursion, customer service is nonexistent and you cannot get in touch if you have a problem. Our excursion boat never showed up and the live chat didn't give a response when we asked for information. This company is making a living from being a middle man - yet not doing the bare minimum for customers. We received no information as to why our boat didn’t show up. We were given a google map address of where to go, so there we waited for over an hour and a half with not a single bit of help. Book direct - this company feels like a huge scam. Will see if they actually give us a refund or not - but with how terrible their customer service is, I’m not holding my breath.

We had an amazing 2 days out with Crazy David. We did a south tour and a north tour. David took us to the places we wanted on both of the trips and also added in other places too. He knows lots of small places to go to, not just the main touristy places. He made both our days out truly memorable. Thanks David

We have recently been to Lanzorotte for the second time. For rhe first time this year we booked two trips with travel on world. The trips themselves delivered by local companies were great. The experience with travel on world really poor. If you have a problem they will not answer their phone ever. Instead you have to communicate via WhatsApp. Twice no confirmation or ticket recieved then they blame you saying you must have put in the wrong email address which is a lie. They give you little information around pick up locations and you have to do a lot of leg work finding it out yourself. My advice book direct our with one of the local guys like the guy on playa flamingo beech.

After a mixup on my part with an email address we thought we’d been scammed however a message to the WhatsApp page had the error addressed and quickly rectified.

Bought an excursion to Rancho Texas, we are staying after the Sandos Papagayo in Playa Blanca and booked if thro Travelon for a Tuesday. What Travelon didn't tell us is that the only days there is a pick- up bus from the hotel is Monday and Thursday. We have to find our own way there by either taxi or 2 buses. Brilliant!!!!!!

Very reliable and always on time. Easy booking process and document issued as necessary. The trip we booked on this occasion was to Playa Blanca Market which we thoroughly enjoyed but my only slight criticism is we didn't get enough time, just over 3hrs. Market very busy so its slow browsing. Would have like to have time to explore bit more see the town etc.

I recently made an online reservation for a Mount Teide tour in Tenerife and completed the payment of €88. However, I never received any email confirmation of the booking—no tour details, no contact from the company, nothing beyond an online receipt showing the amount I paid. I attempted to reach out via the contact numbers and email provided, but I received no response whatsoever. As it stands, I’m out €88 with no idea whether the tour is booked, canceled, or even existed in the first place. This experience has been incredibly frustrating and has left me feeling misled and disappointed. I expected at least basic communication or customer service, but I got neither. I would strongly caution others against booking through this provider unless they make serious improvements to their communication and support.