TravelocaseReviews of travelocase.com

The Price changed after payment and customer service mentions that even a few minutes after the booking that ticket can not be cancelled and they will charge the higher price. Bait and switch tactics is Despicable

When trying to book flights through Kayak, we were redirected to the travelocase.com website. The flights were cheaper, so we proceeded with the booking. Shortly after we received a call stating that we would not be able to take any luggage, not even a carry-on. We would not even be able to pay the baggage fee at the airport, which we are well aware of. In other words, travel with the clothes we had on, nothing else. This was not stated anywhere in the information prior to booking the flight. We were forced to upgrade to another "passenger class" in order to bring our carry-on luggage, which I doubt is airline policy. and had to change to a nearby airport which was less convenient. This would have cost us more than $300 more than booking directly through Kayak. This was a classic bait-and-switch. We were also told that this was non-refundable, even though we had been misled as to what we were receiving. Do not use this service, and if you do expect it to be a scam.

I tried to book a flight on line for $313 per person a representative called me to tell me that offer was not available anymore. After several hours on the phone my new cost is $600 per person. Kept getting told that the e tickets would be mailed to my email. Had to call several times and still don't have my tickets. Don't recommend this site.

Price change within 15-minute hold. Purchased RT tickets for $730 during a 15-min price freeze, and after going through with credit card payment, I get a phone call saying the ticket prices jumped form $730 to $1900 in that time frame - BS! This is a click bait website. They will call and try to get you to agree to accepting the new fares, using specific terms to try to trap you into basically losing your initial amount. Ignore their phone calls and within 72 hours youll get a refund. Absolute scam of a company

Terrible experience. Paid $480 for two tickets with no bags included, which was fine. After receiving an email from them that day with my flights information, I called the (800) number to confirm and everything was perfectly fine. When the time came close to me to travel over a month after booking, I found out they had canceled my tickets 5 days after I bought them. I called them panicking because I already have a car and a hotel booked! Ialso paid for my daughter’s weekend college experience as well. They wanted to charge me more money to put me in a different flight an hour and a half from my house and two hours away from my destination!! This is so messed up!! Do not trust them!!

Dishonest business. You post inexpensive flights not making it clear that they are not guaranteed seats, then charge non-refundable costs and call us saying we need to upgrade to get standard seats. The site doesn't make any of that clear, even the fine print is unclear about it all.

Scare tactics and will tell you things not in their contract to create fear. Please save yourself time, money, peace and patience. there is not an ounce of honesty for this company.

They are a definite “bait and switch”. They advertised two round trip tickets to San Jose with perfect connections for $522.44. I gave them my information and credit card. Booked! Great! No!!!! The next morning a representative called and said the tickets were: 1. Non-refundable 2. No checked or carryon baggage 3. No online check in and the biggest 4. NO GUARANTEE of the flight i itinerary! It’s that why you book a flight??? He said to gain these “bonuses” I would need to pay $1,000 extra dollars. I hung up and called Southwest Airlines. The flights were NEVER BOOKED! I called my credit card company to block the chargers. I called BBB and Google to alert them of this company. I hope no one else gets scammed by them! Despicable!