24*7 Online support help desk for travelers looking for customer support for travel related quires, airline contact numbers, air travel reservation query, flight status and more..
Travelation (travelerhelpdesk.com) has 70 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Activities & Tours · New York, New York
Excellent
Activities & Tours · New Rochelle, New York
Excellent
Activities & Tours · New York, New York
Excellent
Activities & Tours · New York, New York
Excellent
70 approved reviews, newest moderated first
Mauricio F.
I hope this helps some of you. If you have been scammed by this company or SmartFares.com, make sure you do not complete the cancellation process. They will charge you and deduct "fees" at an exorbitant rate. File a complaint with Better Business Bureau. I did and it helped. I got a full refund.
Max P.
Absolute scam. Don't book with these swindlers! They will tell you that you will receive your ticket within 2 hours. Then the next day they tell you the ticket price got more expensive during the booking process and they couldn't issue the ticket. But if you pay a little extra you will have your ticket within 2 hours, guaranteed. Spoiler alert: You won't. Can't believe I fell for this twice. In the end I even got a cheaper fare by calling the airline directly. Waiting for a refund now (supposedly within a week).
Ing Angie V.
Estafaaa nos robaron más 03/06 $167.35 usd 4/06 $98.02 usd 09/06 $111.50 Nadie responde perdí el vuelo por q no pagaron los Tiquetes y nadie responde por los pagos Estafaaaaaa
KM
Vivian was able to quickly help with a trip that was booked and immediately needed to be cancelled due to a sick friend that could no longer attend. I had originally read a bad review and was so concerned I wouldn’t be able to get a refund for a ticket that was just booked. Vivian was very patient and able to help refund the ticket that had only been booked an hour before. So thankful for their quick action and ability to help. Would recommend Vivian to anyone working with this company!
Karina Reynaldovna K.
never buy tickets from them they are scammers! they first offer and sell you tickets at the same price, then after a while they say that the airline canceled the flight and extort you to pay another half of the cost. At the same time, no one will notify you of the changes and they will refuse to return the money to you, speaking arrogantly, they will manipulate and offer a discount just to deceive you again. I returned my money through the bank, but they still have the audacity to write why I made a refund and continue to agree to their fraud!! never deal with this fake company.
Travelers
Do not book through them. They will lie that they booked the ticket and when you go to airport you will find out it is not booked. Then they will charge you double the price. STAY AWAY!!!!
thalassa
They are scammers. Out right scamming consumers. I booked a flight on their website, got charged on my credit card, and yet I had to still call them to request for my ticket. Not only did I not have a "seat", I had to pay an extra $1000 for the next flight I can get on. What kind of travel website, lets you book and pay, receive a confirmed payment and yet you still have to call them to request for your ticket? They are scammers. They should not be operating. They are robbing people.
nataly M.
Son unos estafadores , nos cancelaron 2 vuelos sin autorización, quisimos pedir el reembolso y no nos querían devolver de $1330 que costó el pasaje solo nos quisieron reconocer $200...así que la única solución era cambiar la fecha de vuelo pero que teníamos que pagar $545 dólares más . Sinvergüenzas rateros.