Travel Avion ➫ ♥ ✈Reviews of travelavion.com

FRAUD-SCAM ARTISTS This may be long - please read before booking anything with this company: I called United Airlines yesterday to see about changing one of my flights for this weekend. Somehow I ended up with this company on the line. Not sure how that happened, but I'll admit that part could've been my error. Anyway, they said they could switch my entire flight to American Airlines, similar times and similar cost. ($675. round trip). I received an email confirming the information and was told I'd receive my boarding passes (or access to) within 3-4 hours. 4 1/2 hours later I did not receive these. I called and was told that the price was actually higher ($975.00) and they could not honor the lower price they confirmed. Meanwhile they cancelled my UA flights. I did not take this very well and asked to speak with a manger/supervisor, etc... and was told there was no-one I could speak with. So I was pretty much SOL and was going to be forced to pay this. Side note: when I was originally booking the change the representative INSISTED the seats I reserved were Aisle seats when I knew damn well they were not. My bad for not clueing in on this company not being legit and sketchy AF. I did contact UA after I hung up with Travel Avion and the UA rep was AWESOME!!! She re-booked my initial flight at the same cost from when I originally made the reservation, even though it was currently twice as much. And waived the change fee to change the flight I had originally called in to change in the first place. So HUGE HUGE KUDOS to UNITED AIRLINES. It appears my call was not the first they've received with repercussions of Travel Avion's scam-work. Dear Travel Avion - I will be taking this matter further legally as well, to ensure that you cannot continue to scam un-suspecting consumers.

!!BEWARE - DISHONEST, DECEITFUL BUSINESS!! I'm still trying to figure out how they intercepted (??) my call to United Airlines. I dialed United from the United App to change an existing reservation... somehow Travel Avion picked up the call (though, they never mentioned their company name, or that they were an independent travel agency at all - they simply opened with "Hello Mr. ... How can we help you?") I do not know how they knew my name, reservation number and other information, etc..!!! They quoted me a change fee of $785.67, explaining this was the price difference in airfare. I agreed to the charge, but later learned the price difference was only $59.90!! TRAVEL AVION CHARGED ME $725.77 TO MAKE A CHANGE TO MY UNITED AIRLINES RESERVATION... WHICH SHOULD HAVE BEEN FREE!!!!! THEN, THEY SUBMITTED A POSITIVE REVIEW ON MY BEHALF TO UNITED, WHICH I NEVER KNEW ABOUT UNTIL I RECEIVED THE THANK YOU EMAIL FROM UNITED!! I AM AMAZED AT HOW DISHONEST AND DECEITFUL TRAVEL AVION IS!! I WILL ABSOLUTELY BE PURSUING A REFUND, ALONG WITH REPORTING THEIR BUSINESS PRACTICE TO THE PROPER AUTHORITIES AND AGENCIES. STAY AWAY FROM THIS HORRIBLE COMPANY!!!

This place is a scam!!! I’ve been waiting on a refund for over a 1,000$ since sept, everytime I call I get told to wait another 7-15 business, when I ask for a supervisor one isn’t available, when I ask for a physical location to report my complaint it is not available, their concerns dept doesn’t exist cause they won’t let me talk to them either, all I want is my money back for something that I did not authorize and never received any services from these people but they sure took my money!!! Are any of you willing to have a class action suit filed?

I wanted to book a trip to Melbourne, AU and the agent was able to find the cheapest option possible for me. I eagerly grabbed the deal not realizing that the airline that I chose was not one of the partner airlines which I could earn frequent flyer miles, which was a priority for me. I immediately called to cancel the booking. The call was transferred to a supervisor named Steve who was very polite. He first tried to persuade me to stick to my booking because of the good deal, but I insisted to cancel my booking. To my relief, he finally agreed and assured me that he will cancel it by sending in a request for refund immediately. After reading the negative reviews here, I was nervous if I will ever see my money again. My fear was uncalled for. Within 3 business days, I saw the full refund posted in my credit card. Thank you, Steve, for your integrity and professionalism.

Absolutely unacceptable! Do not use! Especially in a medical emergency. No ticket was issued and I was overcharged by $1400!!! I’m disputing this with my credit card because I received NO tickets & no service from them.

Theft is all I can say. At this point Trsvel Avion have stolen over $331.00 from me. I made a plane reservation for my wife and I to Santa Barbara. We were guaranteed by recording And me asking the agent if my plans would change I would get a full refund. He said yes. I asked this question 4 times. The answer was yes a full refund. So I booked. Well guess what my family said they were not available on my dates after I booked. I said ok I can get a full refund. And rebook later. Well they refunded about $700.00 of the more than )$1,000.00 tickets. This was in late September. I have been told. you will get your $331.00 at next billing cycle. They lied to me. Now Travel Avion have told me I must wait 7 to 15 days to be refunded. Travel Avion have said this 6 times. Now at more than 100 days no refund from travel Avion. Travel Avion are thieves and liars. Do not trust this company. Red flags everywhere. Mark schnittker

I was lied to 4 times in a row, given an endless run around when I made a case against them. They made promises and never kept them. They robbed me of over $1,300 dollars. The tickets I bought were never real. The airlines were never tracking I had even made a purchase when I made an inquiry about the status of my tickets. At one point I called TA, wondering where my ticket confirmation was and I was told, "Oh, sir, these tickets are no longer available." And, they were apparently non-refundable. I already bought them?? How the hell are they no longer available? Because they never really got my tickets to begin with. The BBB needs to shut these motherf*ckers down. Scam artists.

You bate and switched me twice. I was able to save almost $500 elsewhere. I would never work with you. I googled United Air and you were the top paid ad-that's on me. This is not how business is done in the States-stick with Asia.