Travel Avion ➫ ♥ ✈Reviews of travelavion.com

I would give ZERO stars if I had the option. This and the parent company will misrepresent, deceive, lie, and will say and do anything to get you to provide your credit card. BUYER BEWARE, THEY WILL NOT ALLOW YOU TO CANCEL. They tell you they will send confirmed ticketing information in 3 to 24 hours. They will send you an iteniary, and hope you are gullible to believe them. To make matters worse, when they fail in delivering what is promised, they make it difficult to challenge their charges due to you signing off on their authorization. You can NOT even get an airline credit if you secure travel elsewhere, because they purchase your tkt with a company check, and they do not have to relinquish that ticket, and essentially they hold you hostage. WORST SHAM of any Travel company. AVOID AT ALL COSTS(your own) and use a legitimate travel service.

Clearly i should have looked at the reviews before booking... i booked a flight for my family to go see an ailing family member and a week AFTER my flight was booked they sent an email saying our flights were canceled. I called customer service to see if I could get everything figured out and was told to call reservations in the morning. This is 2 weeks from my flight and prices around the holidays can double over night. When i asked for a simple explanation the representative had none... this is the single worst experience ive had booking a flight and have had to pay for a flight much more expensive though another agency. Please dont put yourself in the same situation... they should be SHUT DOWN!

A terrible experience still going on. I have requested a call from the booking Agent regarding my need to cancel this reservation . I have contacted the carrier, Air Canada and am informed that I am entitled to a an airline ticket credit, not a refund, for the value of the ticket purchased, subject to a cash penalty at the time of booking a new flight within 12 months of the cancellation. As of November 22, 2018, Air Canada only shows one ticket purchased in my name and not the second passenger . I need this issue resolved this morning, November 23.2018. Booking NO. 36908828

Dont book your travel with this agency. They will take your money, tell you lies and then give you the run around trying to get Customer Service. I paid a deposit for a pending trip 3 days ago; of which the Agent, George, told me was refundable. I called back today to cancel reservation and they gave me the run around. I then asked for a supervisor who tried to lie and say the deposit was non-refundable. After the informed him that his agent had told me the deposit was Refundable, he then said I would have my refund in 7-14 days. BEWARE!

My rate is a -0!! I ask to leave on Dec.20th and return Jan.3rd this dummy booked and charged my card for Dec.12th.He was still on the phone while viewing the confirmation he sent to my email. I did not authorize this nor did I accept the confirmation that was sent and my card was still charged. They talking about 24hrs. It's been three days. I'm getting a lawyer!

I am not impressed. I called about 5 times and left a message to call me back. No one did. Then they charged me 1550. 00 twice on my credit card. Wont use them again

If I could give this company a ZERO I would!! Total liars! My husband mistakingly gave me their number thinking it was Frontier Airlines. I ask the man 4 different times if he was with Frontier Airlines and he said yes. This company charged me 600.00 over the regular prices of the tickets. My only question is why are airlines still allowing these crooks to book for them?? So sad all this when I was booking these tickets for my grandmother's funeral. Now I have to try to dispute these changes with my bank.

Our last day on vacation got ruined by this company. The worse travel agent ever!! One of our family member try to make an upgrade from coach to first class from costa rica to Seattle. The agent confirmed that’s all set and charged my creditcard. On the departing day, i called Alaska Airlines to confirmed our flight and i figure out that i was NOT in first class, it’s in a premium, which basically in coach. And they over charge me $300 for nothing. I call this company and complain about the situation. The agent keep saying we are in the first class premium! Oh my gosh!!!! I got upset and I clearly explained the difference between first class and premium aka economy but he still said the same thing. I finally said, that we flew from Seattle to costa rica in the first class so i know exactly what the differences. The agent said because it was on sunday so they need to wait for the manager to check the conversation and will give me a call to give me an update. Three day pass by but no update of whatsoever.... and i called again asking about the update and she said someone still working on it and we will give you a call back in 24hr period. Guessed what?! I call over and over again and spoke with 6 different agent but nothing has been done. I got so frustrated and finally they said, they’ll refund my money for one to two billing cycle for the over charge fee ohh wooowww . I work in hotel for several years so i know exactly how long the refund will be in process, it’s usually take about five to seven businesse day but this is just so bizarred. Please people.... DO NOT used this company!! Wasting time, energy and money..... so not worth it. total scam!! I think they don’t even deserve one star for this review. I will give a minus star if I could!!