Mark J.
Highly satisfied
My wife and I and another couple used Travel All Russia to plan and implement a two-week private tour of Saint Petersburg, Russia and the Golden Ring for the four of us in September. Our advisor was Ivan. He worked well with us, proposing an initial itinerary and revising it numerous times as we proposed changes -- either in things to see or do or in how to spend our day (e.g., spending an entire day at the Hermitage instead of combining it with other sights on the same day). He was very flexible. Travel All Russia provided all of the forms and directions to request our visa and walked us through that process. We had no problems. We were met at the airport by a driver and at each transfer point during our trip -- leaving the Saint Petersburg hotel to get to the train, arriving at the train station in Moscow, leaving our hotel in Moscow to get to the airport -- a driver was there and on time. In each location we had an English speaking guide and a driver. The guides were very knowledgeable, moved us up to the head of the lines at times, answered all of our questions and, in general, made our trip more fulfilling than it would have been otherwise. Our usual daily schedule was to be met by our guide at 9:30 or 10:00 and spend until 3:00 or 4:00 out and about, returning to our hotel for the rest of the afternoon and evening. Ivan had originally scheduled lunches and dinners in our itinerary but we nixed that (with the exception of when we were in the Golden Ring) because with the opportunity for a large hotel breakfast we didn't need or want to spend time during the day for lunch and, for dinner, we expected to be able to find places on our own via TripAdvisor (which worked out very well -- so many delicious meals at places highly regarded by travelers on TripAdvisor). At one point in the trip we modified our itinerary to include a visit to the Monument to the Heroic Defenders of Leningrad (a combination monument and museum that wasn't in our original schedule) and this was easily done at a small cost. The hotels that Ivan scheduled for us were very comfortable and in good locations. All-in-all, we were very pleased with the planning and service we received from Travel All Russia. This being our first trip to Russia, we felt reassured that we had them lining everything up and standing behind us in case anything went wrong. We'd have no hesitation in recommending them.




