Travel All RussiaReviews of travelallrussia.com

Excellent service, guides, food. Our timing was not good, because of inauguration of the president and anniversary of the end of the II World war. Huge crowds, lineups and Kremlin was closed. This was the only negative aspect I can report. I think that itinerary should be modified when there are historic celebrations in the visiting country.

Travel All Russia did a brilliant job and I would rate is 4.5 if the option was available. Why not 5 stars: a few things they need to improve on 1) the computerized itinerary - the program didn't work properly and the dates and days were all mixed up and I guess someone didn't check it before it was sent out. 2) Initial pick up from airport - if the Travel All Russia sign is more visible ( it is a bright red and would be) it will save time searching for the driver in a sea of people. Generally was happy with the choice of hotels other than one. Overall very good job and I would recommend them as they know Russia!

This was an excellent planned and executed trip and I highly recommend it to anybody that would really like to appreciate the western part of Russia.

Moscow tour guide very knowledgeable but a bit rigid in regards to having adequate breaks for our group of 15 and flexibility in sightseeing. For example, due to a festival, access to the Red Square and St Basil was restricted. We ended up seeing it in the rain the next day. We felt there should have been better planning to have re-arranged the schedule to ensure we saw this main attraction in good weather when we could have (in the am instead of pm). Because of this, a 4 star rating instead of 5. St Petersberg guide Anne Gilman was excellent! Anticipated our needs, planned well, gave excellent restaurant/shopping recommendations, helped us get to the Fabrege museum and back (not part of our tour), got 6 of us 3rd row seats for Swan Lake and hand delivered them to our hotel, navigated us skillfully thru museum efficiently, joined in our group camaraderie, answered all our questions patiently, gave good tips/hints on a number of topics, read us the Bronze Horseman by Pushkin, and gave us some insight of daily life in Russia. She has a great upbeat personality and we all felt so fortunate to have her as our guide. Overall, except for the glitch in Moscow, the hotels, included meals, boat tour, and included tours were excellent. I came away very impressed with the wealth of the former imperial family/palaces, and how far these 2 cities have come since the destruction of WWII and fall of the Soviet Union. Did not expect to see so many skyscrapers in Moscow or how modern and capitalisitic cthe 2 cities were. Would definitely recommend Travel All Russia!

The travel guides were excellent! They shared so much history and knowledge of the art galleries and museums. It made such a great difference in the trip. We did have a couple of issues with scheduled tours due to events being held in Moscow that the guide/Travel All Russia did not know about. If not for that it would have been 5 stars.

We had a wonderful trip in Russia. But while we stayed in St. Petersburg, our safe in the hotel room was opened. We later learned that at least two other rooms had their safe open. This left us (who had the safe open) very disturbed for the whole trip. I had to cancel all credit cards and was left with no credit cards to use for the rest of the trip. The programs on the ship were poorly presented. Tours in each city (while we were on the cruise) were short. Moscow had road constructions everywhere. The tour guide was in a hurry rushing us through the sites. Russia is a beautiful country with rich history, splendid culture and delicious food. Overall, the trip is a wonderful experience!

Excellent tour guides in both Moscow and St. Petersburg. Schedule was a bit light for my taste. In St. Petersburg, both Peterhof and Catherine's Palace were both beautiful, however, I would have liked to have visited additional art museums, and historic homes of writers rather that seeing two gold encrusted palaces. I knew that St. Petersburg would be crowded in August, but was just overwhelmed by the number of tourists. Impossible to really "see" art in the Hermitage -- we were rushed thru so quickly (by the museum guards) to accomopdate the 35,000 daily visitors. Other museums, especially The Russian State Museum, were exceptional. I visited it on my own, not part of the tour.

Everyone was pleasant and helpful. My only complaint is that they tried to cram too much in a short time. Should have had one more day in Moscow and perhaps one more in St. Petersburg.