The United States Department of State, often referred to as the State Department, is the United States federal executive department that advises the President and represents the country in international affairs and foreign policy issues.
U.S. Department of State (travel.state.gov) has 19 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Claim this listingActivities & Tours · District of Columbia, District of Columbia
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Showing 7 reviews with 5 stars · Clear filters
Charles V.
Incredible turn around time for an online password renewal. Less than 1 week from completion of online process to being delivered to my home. Granted…we have both TSA precheck and Global Entry. KUDOS to the passport folks!
D L.
I spoke with a representative Gigi on the phone. She was so patient, nice, and understanding. She walked me through the pages on the website I would need to get through to access the final form I needed to complete. We were in the phone for about 45 minutes, and I’m very grateful for her kindness and help. Thanks from another GiGi.
Yolanda
I want to thank Secretary of State Marco Rubio and President Trump for launching an efficient digital system that expedited my passport renewal. I submitted my application online on December 28 and received my passport today, January 14. The only document required to complete the online form was a digital passport photo. The process was straightforward, and the cost was much lower than paying RUSH MY PASSPORT COMPANY (which charges over $300).
Idiot D.
I’m genuinely impressed! I submitted my passport renewal online through the travel.state.gov website on May 4th, 2025, using a photo I took myself—and my new passport arrived just two weeks later, on May 18th! I rarely write positive reviews for government agencies, but the speed, efficiency, and ease of this process deserve real recognition. Kudos to the team at the State Department for delivering such outstanding service!
Marc S.
FAST! Online passport application was easy and simple. Just as important was the speed in which I received it. Filled it out on a Saturday and received it 4 days later. I went the normal route and not expedited. Good work! Thanks for the efficiency!
Tandra M.
Passport expedited services within 7 weeks was well worth the extra fee's and shipping price. I received my Passport in the expedited timely manner that i was told it would take, actually a little sooner than I thought 🍀 For anyone planning a trip and need assistance quickly with expedited US Passports this is the way to get it done. I'm very pleased with your service and recommend it to all who read my review.💫
roy U.
in need of passport urgently? department of state is your go to! just need to take your itenerary, application & i.d & passport pic. you can get get it same day cause i did! i went to the one in San Francisco California