Travealliance LLCReviews of travealliance.com

I think Trave Alliance is filling this with fake reviews. I have had the same experience as the other 1 star reviewers. 1. First, the transaction was blocked by my credit card: At first the purchase to them was turned down by my credit card company several times. I called the credit card to see if there was a problem and they said that they’ve blocked any transactions to Trave Alliance bc of the number of fraudulent claims made against them. 2. Then, Trave Alliance changed their vendor code to force a payment through: So, a few hours after talking to my credit card company and moving on to looking elsewhere for tickets, I noticed that my card had a transaction go through anyways. I called Trave Alliance and they said that they changed the vendor code in order to make the transaction go through. *facepalm. Well, now I’m in it, so I figure, let’s give them a shot to give me a ticket. 3. Then, no ticket was issued: At first, no ticket is issued. I call back and I inquire about the ticket and they say, “it’ll take such and such time to process.” I call back a while later and they then produced a confirmation number for me. Okay, great! At this point the reservation code showed up in the airline’s application. 4. Then, the reservation provided wasn’t paid for: So, when I reached out to the airline about the flight, they confirmed a reservation but that the ticket hadn’t been paid. I called Trave Alliance back and he said “oh, it takes time. Let me try to get it worked out.” More calls back and forth and eventually I am given two ticket numbers for me and my wife. And, these tickets are showing up in the airlines app. 5. Then, the tickets were paid for, but were immediately canceled and refunded to the agency: So, I go back to the airline and ask about those tickets and they said “those tickets were made but were immediately canceled and refunded due to the credit card used.” 6. Trave Alliance that they will use a different method of payment, but no payment made yet: More back and forth and now Trave Alliance has told me “they will use a different method of payment to the airline to get it to go through.” They said that last night and as of this morning the airline has told me no payment has come through. 7. Playing hard to get now: Right now, I’m now waiting for Trave Alliance to open their business hours to ask them to put payment through. On their website they say 24/7 and over the phone yesterday I was told they are open 24/7, but elsewhere I have seen 9am EST to 7pm EST. Well, it’s 10:15am EST and when I call from my phone I get sent to a voicemail that says “It’s not business hours, but leave a message…” and then it hangs up immediately with no time for a message. I will try my wife’s phone next lol. In other news, the airline has told me that the agency could cancel and get the tickets refunded at a later date if they wanted to, so I image that is the next tactic! Just book the flight for us for real and then cancel it last minute leaving us stranded, while pocketing the money we paid them. Oh, one other detail is Trave Alliance upcharged me $70 for adding a carry on to both our tickets. Well, I checked with this particular airline and they have zero ticket offerings that don’t include a carry on. On one of my calls with Trave Alliance I brought this up. At first, the agent deflected. But then, he said “oh, I see, I will get that refund processed for you.” Still haven’t seen that refund come through. I would stay away. The amount of time lost is way more than the cost of the discount on these tickets. --- --- Final Update: After this post had gone live, Travealliance started to attempt to contact me again. I had gone back to my credit card company already and described the situation, which they said was fraud. They canceled my card and sent me a new one; they removed the charge; and, they added the new vendor code to the list of codes they block. After this though, Travealliance posted this response and they did attempt to contact me and did in fact send a refund. HOWEVER, all of this was after HOURS of time spent on the phone with them and eventually having my phone number even be blocked by them. If you are having a similar experience, please just talk to your credit card company. If you are lucky to enough to have not tried doing business with them yet, then DO NOT.

I've called twice about my tickets being canceled. The first time it was rebooked just to be canceled again. I can't get anyone on the phone to help me. The last person I spoke with told me to allow 24 hours to be rebooked. I waited 48 hours. I was hung up on when I called back to talk with someone. I feel like I was scammed. The airline can't help other than to tell me to contact the travel agency. I will never use this service and advise people to stay far away.

totally scammed . stay away. 100% fraud. I have booked the 4 tickets for my whole family from Calgary to Delhi on the date Dec/16/2024. They charged me cad 6,450. i didn't receive my tickets instead. After trying like hole day calling to them i got someone on the phone who got me a connection from Calgary-Vancouver-HK-Delhi with Cathy Pacific flying date Feb/18/2025. Same airline and same route to come back to Calgary. After one day i have checked with Cathy pacific customer service to reconfirmed my tickets. i got shocked when they said the tickets has been canceled. so i trying to chasing them again and found one another person who booked me a direct ticket from Calgary to Delhi with Air Canada. i was happy with the connection. But, unfortunately same happened again. the tickets has been canceled again on Dec/20/2024. since then i am trying to call them no one picking up the phone the number they have provided like 8668384980. they looted me. they not refunding me my money. i am so disappointed. i feel like i lost Cad 6,450. it was my hardworking money. this is all happened just in last one and half week. so i requested to all of you please stay away. they are fraud.

I recently purchased tickets form trave alliance and i am thrilled with the performance. Highly recommended for anyone who is looking for a reliable tickets with great experience. The customer service is outstanding and the team is very responsive and helpful in solving each query they all are very quick to respond i am truly impressed with their service.

This site is a SCAM! Stay away as far as possible. I would give this 0 stars if it would let me. Flight was booked, and a week before the flight, we get a cancellation notice from American Airlines. We got flight credits, but when you go to redeem them, they are credited back as Indian Rupees for a fraction of what we paid for the tickets! When you try to call them, no one ever answers. Stay away, do NOT do business with them.

Everything went smooth Steve and are very helpful

SCAM - A complete fraud. Booked airline tickets, didn't receive a ticket. Couldn’t get a hold of anyone on the customer service phone number continues to hang up. Emailed was sent a bogus booking code called the airline to confirm code and booking. They had no record of my itinerary. do not use this company. They will take your money and run. Update: they care more about bad reviews than rectifying the situation. Its been 10 days and my calls to a bogus# just hangs up and my emails gone unanswered…but my bad review generated a quick response… didn't it? Wouldn't want people knowing the truth, hey, Travealliance? Why are you ignoring your customers? Its all a front folks, just one big scam. Run!

What a horrible, horrible experience with this company. They charged my credit card on November 12th for flights out of Montreal to Fort Lauderdale. The airline stated they forgot to send the birthdates. Numerous calls and hours spend on the phone dealing with these people and only told "don't worry". They lied repeatedly about when they sent the information to the airline and I ended up losing the tickets. Fine then give me my money back. Refund receipt issued on November 19th and here we are today November 30th and still no refund to my card. Despite numerous attempts to call cannot get a hold of anyone. Tried emailing and nothing yet. Literally on a chat right now that has been going on for a good 20 minutes or so as I simply wait. STAY FAR AWAY from this company. It's unlikely I will get resolution to this problem so it will be reported to the credit card company which will initiate an investigation. Here is what the refund email says. TRAVE ALLIANCE Refund receipt LLC REFUND PROCESS Refund amount CAD: 1090.92 Date of refund 19 Nov, 2024 Reference PAY-CB3279D152 Acquirer reference number Unavailable. It may take a few days to generate the ARN. Original payment amount CAD 1090.92 There is no way they issued this on November 19th. Yet again another lie from them. I never write reviews even when I have had bad service but I think people need to run not walk away from this third party travel agent.