Travealliance LLCReviews of travealliance.com

This company is a fraud. Do not book a flight with this company. On September 11, 2025, I trusted this company to buy my tickets from Puerto Rico to Orlando. Pay a total of 854.18. Everything was going well until I realized that the return flight had the wrong date which surprised me since I made sure that the day was correct when booking so I communicated via WhatsApp so that they could fix the error which resulted in a new reservation with a different flight confirmation number. 24 hours before my flight I propose to check in and Southwest does not find my reservation I propose to call and the customer service agent tells me that my reservation was canceled since Travel Alliance did not confirm my date of birth and that even without such confirmation they tried to complete the purchase which resulted in "insufficient funds" by the agency's payment method. It is understood that I had already paid them. Thank God that everything was in the notes and it was possible that they honored me the original price this led to additional expenses to be able to return to Puerto Rico. Since December 1 I've been waiting for an answer, the phones they give are disconnected and they read my messages but don't answer them. Report this agency to a great friend who works at the FBI and currently a federal investigation has been opened. Those who went through the same thing and are reading this review, after reporting the fraud to their bank I suggest they contact the FBI fraud line and make the report. These people have to pay for the damage they do and not go unpunished

Love with the Travealliance LLC booking，price is very very good for someone like me who travel every month with my 2 yrs old，and easy to contact the customer service is right on one call no hassel no waiting especial no HITTEN FEE

Our flights were canceled we purchased 8 tickets from them in August. We decided to check the status of our flights ourselves and come to find out they were canceled. We never got an email from our agent from the agency we found out ourselves. With that being said now it has been a never ending battle to get our full refund back. The agency tells us the airline has to refund our money and the airline tells us we have to get it from the travel agency. It has been very frustrating to say the least my advice is to STAY AWAY from this agency. They are a scam

see below. Ok sure I will respond to your dispute and will counter that dispute for sure with all the email and call recording proof and I'll make sure that your name and ID will be black listed on the Spirit airline system so that in future you can not travel with Spirit airline. - Thanks On Fri, 3 Oct 2025 at 13:26, Eric Gervason The charge has been disputed. Talk to my CC company. You have my address for the process server. If it comes to that my attorney will respond. Thank you Eric Sent from my Verizon, Samsung Galaxy smartphone Get Outlook for Android ________________________________________ From: Trave Alliance Sent: Friday, October 3, 2025 3:59:05 PM Subject: Re: E-TICKET CONFIRMATION FOR YOUR : DEPARTURE TICKET Dear Mr Eric, We are writing this email to you as per the airline fare rules the booking can not be canceled if Spirit airline will process the refund then only we can process the refund. You have to speak to the airline as we have already informed you of the flight change done by the airline on our recorded line and you agreed and we added the baggage also. If there would be any dispute raised on this transaction will have to take legal action against the cardholder will share your data and information to the legal institute. - Thanks Kevin Willson (Supervisor) +1 732 701 7474 Trave Alliance LLC On Sat, 27 Sept 2025 at 12:48, wrote: Thank you. I will call Spirit. From: Trave Alliance Sent: Saturday, September 27, 2025 2:24 PM To Subject: Re: E-TICKET CONFIRMATION FOR YOUR : DEPARTURE TICKET Hey Mr Eric, Your Checked baggage has been added with Spirit airline with same confirmation number EJ39GP As per your conversation with our agent the changes on your flight have been made by Spirit airline not from our end. We request you to check with the airline. If you need any help please feel free to contact us. On Sat, 20 Sept 2025 at 15:31, wrote: That did not tell me what I have paid for. Please send detail. From: Trave Alliance Subject: Re: E-TICKET CONFIRMATION FOR YOUR : DEPARTURE TICKET Payment receipt has been sent to On Sat, 20 Sept 2025 at 15:27, wrote: Please send me a receipt detailing exactly what I have paid for. Thank you, Eric From: Trave Alliance Sent: Saturday, September 20, 2025 6:25 PM Subject: Re: E-TICKET CONFIRMATION FOR YOUR : DEPARTURE TICKET Hey Eric, Please find the attache Ticket confirmation Spirit airline Confirmation number # EJ39GP Please feel free to call us if you have any questions +1 866-838-4980 Document Issue Date : 20SEP2025 Your trip Booking ref : B2KV5H CheckMyTrip App Traveler Agency Information 1. Eric C Gervason 2. Melissa C Gervason TRAVEL ALLIANCE LLC 99TH WALL ST NEW YORK, NY 10005 Your itinerary is summarized below. Please refer to the attached PDF document for detailed information. Thursday, 06 NOV 2025 Airline Booking Reference : EJ39GP NK 2065 Spirit Airlines Check-in 06NOV, 04:59P Detroit, (Metropolitan Wayne Co) Terminal : E-EVANS 06NOV, 06:30P New Orleans, (Louis Armstrong Intl) 02h 31m (Non stop) CO2 E : 144.892 kg/person Class : Economy (G) Booking status : Confirmed Saturday, 15 NOV 2025 Airline Booking Reference : EJ39GP NK 2066 Spirit Airlines Check-in 15NOV, 07:30P New Orleans, (Louis Armstrong Intl) 15NOV, 11:00P Detroit, (Metropolitan Wayne Co) Terminal : E-EVANS 02h 30m (Non stop) CO2 E : 144.81 kg/person Class : Economy (G) Booking status : Confirmed On Sat, 20 Sept 2025 at 15:08, wrote: This is incorrect!! From: Trave Alliance Sent: Saturday, September 20, 2025 5:53 PM Subject: E-TICKET CONFIRMATION FOR YOUR : DEPARTURE TICKET Hey Mr Eric , Thank you for choosing Trave Alliance , Your booking has been confirmed with Spirit Airline .Please find your ticket pdf attached below :

My family and I had a 9:50 return trip to Dallas, final destination to Tulsa, and put flight was changed at tye lady minute. We arrived at the airport at 7:00 am and we were put on a standby flight because we had already been through an ordeal with flights changed and no immediate notice. The ladies at the flight standby had a hard time figuring out what happened and why! But, they put us on our original flight, to our notice we had a 10:35 flight from Dallas to Tulsa. Unexceptable!! The way to Portland, Or was fine, but the on the way back was horrible!!!

The employee called me to verify that I could get my tickets from the airline because my email wasn't working

Be VERY wary booking with this company. After booking a flight on 6/7/25 with them they dedycted the fee with some credit card authorization form. I called in a week before my flight time as I had NOT received any e-ticket. I was assured that everything was fine and I would receive the necesary documents a day before the flight. Upon checking with the airline I discovered this organization had not completed the purchase. I called back oly to find they had "allegedly" refunded my fee and not made any reservations even tho they had 2 1/2 months to do so. we ertainly won't take their "word" oo any refund and will dispute it with our credit card company. With many choices of travel agencies I would STRONGLY urge a person to not use this one

This company is the biggest scam. Do not believe in their trust pilot reviews. They got my money, confirmed everything with me. But the day before our flight it was canceled. They did not notify me of the cancellation. They left me stranded and didn’t help me whatsoever with rebooking or giving me my money back. This is the biggest scam for a company. Please do not book.