Travealliance LLCReviews of travealliance.com

Chepest price

I just contacted Trave Alliance to change a reservation, and after sharing our reference number, Andrew on the chat stopped communicating with me. Something smelled fishy. I contacted the airline, who said no payment had been received. These scammers are good at what they do. The first person I dealt with when booking months before, Steve, even lined up our seats, seats on a flight he knew we wouldn't be on.

We booked flights to and from Florida from Vancouver. We paid for the flights with a credit card (yes the money came out of the credit card). We arrived at the airport only to find that Westjet had all of our information but there were no tickets. We had to repurchase last minute tickets at a much higher price. We were fortunate though to have excellent help from the Westjet staff at YVR. SCAMMERS. SCAMMERS. SCAMMERS. BOOKING WAS CANCELLED BY THE AIRLINE DUE TO A FRAUDULENT CREDIT CARD USED TO PAY FOR MY RESERVATION AFTER I HAD SENT THEM MY MONEY. Beware of this company‼️ A total scam that we only discovered when standing in front of the check-in kiosk at the airport, only to be told there are NO tickets‼️ WHEN TRYING TO CONTACT TODAY: ⚠️Dead phone number ⚠️Email does not exist ⚠️Online Customer chat - no answer When I purchased the tickets in January 2025, we had multiple issues - wrong name spelling, e-tickets not delivered when due, tickets once issued not reflecting checked bags. During these booking issues, the Travealliance phone was answered promptly, customer service representatives were helpful and attentive. I checked with Westjet every step of the way and all appeared to be resolved and correct. The end of the story was that we had to buy tickets to honour a vacation promise to our granddaughter. These tickets cost us some serious dollars, and put a shadow over our entire vacation. Deplorable and despicable ⚠️ DO NOT BE SCAMMED OUT OF YOUR MONEY BY USING THIS COMPANY ⚠️⚠️⚠️⚠️⚠️⚠️⚠️

FEELING REALLY SCAMMED. Booked a flight in November 2024. In January, we checked on the airline website and said, No reservation found. Called Travealliance and they said they would resolve the issue. It did temporarily. Checked again days later...again, no reservation found. Did this more 6 times. Then airline finally said they received payment. We are supposed to leave TOMORROW. The airline said the booking agency asked for a refund YESTERDAY without us knowing anything! Have no idea where my money is...and had to book another flight at an OUTRAGEOUS price! Now we've paid out $5250 for a flight that would have only cost $2400 if we booked directly with the airline. Shitty experience. Back from our expensive trip and still no refund over 9 days now. Tried to call, no connection! WTF?

Beware of this scam! They issue fake flight tickets, take your money, and provide no refunds. Their so-called "good reviews" are completely fake or self-written. They only booked my ticket with the airline but cancel it 3 days before departure date instead of confirming it. They initially claimed to have processed the refund, stating it would take 5-7 working days to reflect. However, after 15 days, they informed me that due to it being an international transaction, the refund would take one month to clear. After the one-month mark, they provided further unreasonable excuses. I've now reported this to my bank. 🚨🚨I added this part after their reply🚨🚨 "They claimed to have issued a full refund, which was untrue. I eventually received the money back through my bank dispute, after five months - LIAR LIAR - Get ready for next one" 🚨Avoid them at all costs! Total scam! 🚨

To all who is reading the reviews, please avoid dealing with them. I am not saying this out of frustration but because we were scammed. They charged the fare and there is no booking on the airline website. Probably the latest review I am giving here and I can confidently say this that these are scammers and all good reviews are just fake. We booked our Ultra base fair flight from West Jet from Toronto to Cancun for 2 people. Fair was very cheap to we were tempted to buy it and it also said that it includes one Carry on. It also said that they won't charge the card until the ticket has been issued but the card was charged immediately I hit the submit button. Tickets did not arrive for 5 days and when we had received them, they had very basic spelling errors with our names and emails. Upon checking we figured that in the ticket, nothing was added to the carry on baggage to which they later said that its not included in this basic ultra fare. We had back and forth email conversation with them and they were responsive. I also verified the reservation at WestJet website and we were able to see it. Upon checking the Trustpilot reviews, I had tried asking them the refund but they had refused saying it is a non refundable booking so we had continue it. On the baggage discussion, Steve had called me and offered to add complementary checked in baggage so which we agreed. Last time when I had called send an email to them asking for the updates, they sent a response saying that they will get back to me soon checking with WestJet and it has been more than 3 weeks. They are not responding to my email, neither their phone lines are accessible. And above all, when I checked the booking at WestJet Website, it says that our booking cannot be found. I have already informed the higher authorities and they are doing the investigation of this company and soon they will learn there lesson.

Reference #37AE49 I opted for their service through Farecompare and thought that they would be a legitimate business. I payed the fee, but did not receive my e-ticket until I CALLED. The ticket was then issued on Feb 3rd 2025. All seemed well until I decided to check the booking information again. Only for the information to not be present. I called Air Canada to inquire, and the agent told me that the process was in the system, but cancelled afterwards. I called Trave again on the 10th of February 2025 to cancel and refund my money. Their agent told the money would be back into my account with 7-14 days, but DID NOT issues me a refund receipt. I have given them 14 BUSINESS DAYS for the money to be refunded and nothing. I called AGAIN on January 3rd 2025 for an update on my refund. The Agent informed me that the refund process was not started and he will be starting the process, and send a receipt shortly afterwards. I was told that I would recieve the money within 48 hours. I received the receipt and then warned the agent that if I did not receive my money back, I would get the authorities involved. The agent told me to go ahead. It has been a full 96 hours at the time of me writing this. I'm going to the authorities. And hopefully they can stop this madness. Because it appears to be a common tactic with them.

This company is a joke. My friend flight from the previous post below was today. We tried to check in last night and airline flight was canceled due to fraudulent credit card activity. They didn’t book the flight with credit card I paid with but with different card and change the email. I had to pay height ticket price for a next day flight. DONT USE THIS Company. WILL BE DISPUTING CHARGE WITH MY BACK . I purchased ticket from Atlanta to Philadelphia for this Saturday March 8th..They charged my card but never sent an itinerary.. well they called me to make sure it wasn’t fraud Cause the ticket was for my friend. Once I told them it was ok, they sent over the confirmation and everything is booked. Great customer service!!! I was afraid from the reviews but they were looking out for me. Thanks. Will use them again.