TransportsaverReviews of transportsaver.com

Ryan was great in all communication, I was constantly updated on the status of my transport. Great price, great service I will use again and I highly recommend this transport company.

Car was delivered on time. Had to drive about 15 miles to meet driver to drop off my car but overall good experience. Will use again

Jeep was delivered on time with no damage. Jack had timely responses. Note - you are given a window of time for pick up. Could be 5 days.

I was quoted a fee of $340 on June 11th, 2021 to ship a truck from Fresno to San Diego. I had to sign an agreement where I would be charged if I cancelled within 5 business days. The day after signing, I was contacted by an actual hauler (not a broker like Transport saver) who said he could bring it down to me for $500 the following day, and that there was no way possible that anyone could do it for less without losing money. Anyways, I had to decline his offer because I had already signed an agreement with Transport saver that I couldn't get out of for 5 business days (not calendar days). The five days came and went with no drivers. I called back the driver who said he would take it for me but he said he is now booked until the end of August. I received a text message from Monika at 3:30pm on June 28th (17 days after I contacted them) saying she had a driver for tomorrow. I texted her back saying great and gave her the phone number for the place where the truck was located. I didn't hear anything back. The next day I get a text from Monica saying that the fee was now $650 and that she was going to send me another contract to sign. I responded by asking her when he would be able to pick it up and she texted back saying the driver was no longer available.....It felt a bait and switch to sign another contract locking me me (at a higher price) with no commitment as to the pickup time. I then asked to cancel my agreement with Transport saver and asked Monica to confirm it was cancelled and she responded saying that I never signed a contract with them, so there was no agreement. I went back to my e-mails pulled up the signed contract and receipt from support saying it was received, and requested to terminate the contract immediately. Support responded saying that they would terminate the agreement. Had I not just through all the hoops I could totally see them sending me a bill for a "dry pickup". I cant be certain if they are shady or just unorganized, but the bottom line is they set expectations that they cannot meet to lock you in then are unable to perform. Monica was polite and decent via her text messages which I was in return, but being polite doesn't offset the frustration and lack of performance. Go with a higher priced direct carrier (not broker) who can guarantee a pick up time, otherwise you will be waiting forever and frustrated with the process.

Have been speaking to Valery on and off the past 8 months waiting for my car to be finished so I can get it shipped back. She found drivers on multiple occasions every time we thought the car would be done. And finally my car was shipped yesterday and to me by midnight. Anytime someone ask about vehicle transport I always say TransportSaver and give them Valery’s number. You won’t regret using them!

The communication was excellent, responses were timely, and friendly. As soon as the contract was signed, delivery was lined up and arrived sooner than expected. The pricing was very competitive. All around satisfied.

Good price and a speedy delivery. Thank you ryan.👍

Great communication. Good deal and timely delivery. Would use again.