Transparent LabsReviews of transparentlabs.com

I was reviewing my order, and I found a mistake on my behalf. I contacted customer service via email and got my order fix with a great and fast response. I been a customer for since 2007 and I will continue to buy from them .

Awesome costumer service and excellent products

If you want pure clean product, don’t take my word for it. Check out AI. It tells you how good this product is how pure it is for example, their protein everything that they say that’s in it and how good it is gets a 97 point review meaning it’s 97% pure, where are you gonna get that? Don’t believe me check it out yourself I don’t care what company it is. This company is the best has the best products and they stand behind their products very well. They also treat their customers with respect. If you have a problem let them know they take care of it promptly efficiently the orders are on time. The Customer Service is amazing. I will continue to buy it from these people forever I’ve never found a better product and I’ve been in the lifting world for over 40 years and I still able to stand with the best.

I recently ran into a in inconvenience regarding my subscription with the company ,Reilly really went above n beyond to represent what the company stands for n that’s Product service n value , she hit all points n gave me a solution that most supplement company won’t even offer , if you consider getting something this is your sign

My order got lost in the mail, so I emailed customer service on a Sunday to report the issue. Monday morning had a response from Reilly and he had another canister on its way that day! Great customer support and speedy resolution 👍🏻

The entire company is legit. While at times they are so transparent that it seems gimmicky, they really mean it. I mean who messages all their subscribers who already payed and offer them the same Memorial Day discount as the new subscribers! They also had to increase prices recently and sent out an email explaining that. But they would keep current memebers prices fixed provided they don’t cancel. I mean who does that anymore! Also, they post regularly their quality reports for all products, they have the right version and dosing of supplements (Not the case anymore for Thorne Labs). Additionally they send out info monthly in ways to get the most out of your product workouts and life. Just an amazing company!

Customer service is impeccable. Thank you. I will continue to be a customer for a very long time.

I’ve been using their protein powders for almost a year now. I’m still trying to find the flavor that works best for me. In that process, I’ve found some (like plain) that don’t mix well or taste good. But I’ve also just tried Cocoa which so far seems like it mixes well and may have eliminated the harsh stevia aftertaste that generally accompanies their flavors. I’ve tasted 5 flavors so far. The reason I stay loyal to this company in spite of some challenges? First of all it’s very high protein and independently tested. More than that, they stand behind their product. I’ve had more than one bump in the road, and they without hesitation honor their guarantee. I hate to take advantage, but at the same time they’re helping customers find what works best for them, in order to be lifetime fans. So many people this day are short sighted, looking to make money on one transaction, regardless of how it might affect their business. Not these guys at all! I’m beyond grateful for being valued, and will in particular say that Brandon has been an amazing help to me. One challenge has been getting timely support responses, but even then that feels like a result of how their customer service is set up, rather than anyone not caring or trying to brush you off. Overall given these above minor issues, I’d give the company 4.5 stars.