Transparent LabsReviews of transparentlabs.com

Seamless refund process after accidentally subscribing for too long

While the products can be a bit expensive, they are extremely good quality and the only pre-workout I've liked along with the other products. The shining star here was the customer service, I accidentally ordered products to my old address and they sent me a replacement order to my new address without charging me again even though I was going to pay again as it was my mistake. I didn't even ask for it they just did it. Honestly a little good goes a long way!

When my order didn't arrive as expected, I contacted support and soon after, Claire contacted me to say a 2nd order was being shipped. It arrived today, just 7 days since first being contacted by Claire.

Transparent labs makes great products with third party testing. On top of that, their customer service team goes above and beyond to ensure customer satisfaction. I've never been more satisfied with a consumer experience.

Great products and customer service! I highly recommend TL!

Great quality protein, my husband is extremely picky about clean ingredients and taste. Tranparent Labs delivers both and has exceptional customer service. I accidentally ordered the wrong flavor and they shipped out the right flavor the following day. Thank you so much!!

After placing an order for several products, I remember they offer a military discount. I email them and inquired if they would honor the discount on my order. I was hoping for an account credit, that I would use when I refill my products. To my surprise they honored the discount and refunded the discount to my credit card. In addition to great products their customer service is incredible.

I am a very active and health-conscious 62-year-old woman, and I absolutely love your protein powder. I’ve tried countless brands over the past 25 years — from high-end to influencer-branded - and Transparent Labs is truly the first one that both tastes great and dissolves perfectly in water - and incredibly yummy as a shake with grass-fed, organic whole milk! It’s honestly remarkable. I am also a Life Coach and Health Coach for teenagers and college students, so anything I recommend has to meet a very high standard. Your protein checks every box, and I’ve become a consistent daily user and a happy subscriber. Thank you again for creating such a high-quality product. It has made protein intake simple, enjoyable, and sustainable for me — something no other brand has accomplished.