Transparent LabsReviews of transparentlabs.com

Had an issue with an online order. The customer service team did a great job at supporting me and helping me correct the situation. Great products, great customer service. Staying a loyal customer

I’ve been a customer of TL for a while now. Not only are the products great and effective, but the customer service is head and shoulders above the rest.

I ordered protein from this website but it's restricted in my country and couldn't get a chance for checking. That's why I requested for a refund and they responded within 24hours and processed a refund. I'm very happy with their service

I have a subscription for their bulk black pre workout and I was getting the sour gummy worm flavor and decided to switch to the blue raspberry but when I went in to order it early the flavor had switched to watermelon peach without me noticing and I accidentally placed the order. I ended up reaching out to customer support right after but it was after 5pm so they didn’t see it until the morning and because they ship stuff out so fast they didn’t have a chance to catch the order before it shipped. They ended up giving me the options to send it back for a full refund to my card or keep it and they will give me store credit to purchase the blue raspberry. What an amazing policy and the person I talked to was super helpful and friendly. I highly recommend this company and the bulk black pre workout is amazing. Far better than any other preworkout I’ve tried and I’ve tried a lot

Great product and customer service. They will always make things right. Highly recommend!

Customer Service Excellence. I had an issue with my monthly subscription and the CS team was able to correct my mistake without questions or judgement.

love their products. I take ZMO before bed and it really helps calm me down and improve my sleep. I also use their protein powder—Chocolate Peanut Butter is by far my favorite. I’ve tried S’mores and Blueberry Pancake (my wife wanted to try that one), but they weren’t really for me. I like trying new flavors, but I keep going back to chocolate peanut butter. I also use their HMB/creatine. The taste isn’t my favorite, but it does exactly what it’s supposed to do, so I stick with it. One thing that really stands out to me is that their products are third-party tested and actually work. That’s a big deal for me, and it’s why I trust and continue to buy from them. On top of that, their customer service is incredible. I’ve had a couple of issues in the past, and both times they went above and beyond to make it right. I’ve never worked with another company that stands behind their products like this—they truly do whatever it takes to make sure you’re happy. I would highly recommend this company.

My order was delayed by their delivery provider for more than a week, so I contacted customer service, and they sent me another order, which was delivered in just a few days. Best customer service and best service.