Transit Moving SystemsReviews of transitmovingsystems.com

Do not use this company. I left a great review in February or March of this year, 2025, however after the fact I have found some of my furniture damaged, however that is not the worst part. Several months later an employee used one of the phones to contact me and requested money from me. I actually helped him because he was down on his luck, it happened a second time and I am embarrassed to say a third time with the promise that he had a bonus that week and would reimburse me everything. Well, as you can assume, I was taken for a ride. Please don’t get scammed like I did!!!! I am soft hearted but it breaks my heart to think of people like my mother and others that could be scammed by a company or an employee that works for this company. Don’t fall for this like I did!!!!

Avoid Transit Moving Systems at all costs. This was such a poor moving experience. Believe the 1 star reviews. Final Update (bc I am done with them): Received another text offering a new refund amount. Then received a call from Mike trying to gaslight me with his version of events. Then he asked if I could take down the reviews or revise them. Said I’d get the refund either way. My response was that I would consider it. And guess what, still no refund. Update: On Wednesday, July 2 I requested info for the claim department. Never received it. Heard back from the salesperson, Mike Miranda, on Thursday, July 3 and he claimed he went to the general manager to get a partial refund approved and agreed to issue a partial refund. It is now Tuesday, July 8 and still getting the run around about the refund - best rate, holiday weekend, needs approval, etc. Now the narrative is that the messages weren’t meant for me and I will be hearing from from the business department within 24-48 hours. It’s interesting they want certified funds on sight but getting my money back is a whole process. Original Review: From the beginning, they were dishonest. They claim not to be brokers, yet the move was clearly handled by a rotating cast of random third-party contractors. Every stage—pickup, transport, and delivery—involved different, uncoordinated people who clearly weren't part of the same company. Communication between them was nonexistent, which led to confusion, delays, and a complete lack of accountability. They promised a three day delivery but ended up taking over a week - without any meaningful updates or apologies. I took time off work and rearranged my schedule based on their timeline, only to be left waiting, guessing, and sleeping on the floor. Then came the upcharges and hidden fees. What started as a reasonably quoted move turned into hundreds more than expected. They tacked on charges for stairs, elevator use, extra materials, and even something they called a long haul fee that was never disclosed up front. I had a handful of stuff but they show up in a semi and then try to charge me for having to park on the sidewalk. Girl. The price kept increasing, and by the time I got my things back, I felt completely taken advantage of. To make matters worse, several items arrived damaged—some clearly mishandled, others poorly packed or stacked. Of course, no one took responsibility. Customer service is not their main priority. They don’t want your feedback but want you to accept their excuses. They hung up on me, btw. This company relies on deceptive practices, subcontracting, and surprise charges to make a profit. If you value your time, money, and belongings, do yourself a favor and stay far away from Transit Moving Systems.

This is not a good company. I'll start with this, they did get my stuff up where I needed it to go and the subs that they hired at our destination were phenomenal. That's about all the positives. The sales guy of course acts like you're best friends but once you sign you won't hear from them again. They came and did a walking estimate on our stuff, did the inventory themselves and gave me a "guaranteed" rate. Moving day came and like magic, they under bid the amount we had so they charged an additional 10% which is the most they can legally charge because of a government regulation. Move out was actually mostly smooth except we have a one of a kind dining room table that has legs that were custom made and installed that aren't detachable. They recklessly tried to tip it over and broke a leg off, and then as they were packing it up broke a second leg off. I saw it in the truck with 2 legs still attached but when it arrived at our house the two remaining legs had gotten taken off as well. Completely unprofessional job with that. The most frustrating part of this move was the bad communication though, we were supposed to move on April 28th, they give a two day window and actually said it was going to be the 29th which was fine. But on the afternoon of the 28th I get a call that they're actually going to be here on the 30th and that the initial two day window was the 29th-30th. I had a nice conversation with them and to their credit they did fix it and showed up on the 29th. But then delivery to the new house showed up a week after it was supposed to be delivered so we had a week in the new house without stuff and their customer service department basically told me to deal with it and according to their contract they have up to 21 days to get it to you. No solution, just waving the contract you signed in your face saying we'll do what we want. And their insurance is a third party with the same type of policy, we still have a broken table 2 months after the move because they have up to 120 days to fix the problem. I had petty reasonable expectations, I know moving is tough, there's a reason you hire a company. A few things broken here and there are expected. But the deliberate destruction of a very nice table and poor communication without any care in the world about your experience make this company truly a nightmare to work with.

The team showed up on time, and packed everything securely, and were extremely polite throughout the whole process. They took great care of my whole fragile items and made sure everything arrived without any damage.

Beware!! I wish I could leave no stars. Let me emphasize the good reviews you are seeing are from people they have a discount to and accounts I believe they set up themselves. These people are thieves!! Lost 6 boxes of valuables that just disappeared and they have no idea where they went. How do you load items to a truck and buy the time they get to the destination 6 boxes are missing and only the valuables. One of the boxes were not mine and were filled with rocks! No accountability the insurance they offer is also a scam. The “good” reviews are only because they offer a discount in exchange for it. The price they charge upfront will change multiple times and in the end you owe thousands more. I’m sick to my stomach with this situation. They need to be shut down and all their employees arrested. The incompetence, the scamming, the disrespect. I’m truly disgusted. Please please please do yourself a favor and choose any other moving company than this one!!!

Transit Moving Company Exceeded Expectations I recently used Transit Moving Company for a move to a new apartment, and I am so impressed with their service. The movers arrived on time, were very courteous, and worked hard to get everything packed up quickly but carefully. They provided me with updates throughout the day, which I really appreciated. My furniture arrived safely, with no damage, and they even helped me place everything in the right rooms. The price was competitive, and the service was beyond what I expected. I will definitely be recommending them to friends and family!

Highly Recommend Transit Moving Company! If you're looking for reliable movers, Transit Moving Company is the way to go. I hired them for a local move, and the experience was excellent. The team was quick and friendly, and they made sure to take extra care with my fragile items. What really stood out was how organized they were—they had a clear plan for packing, loading, and unloading, making the entire process go smoothly. They finished ahead of schedule, and I felt the price was more than reasonable for the top-notch service I received.

Smooth and Stress-Free Move with Transit Moving Company Moving is often stressful, but Transit Moving Company really helped me relax during the process. From my first call, their customer service was attentive and clear about the entire process. On moving day, the crew arrived right on time and worked efficiently. They handled all my items with care and were respectful of my space. I appreciated how they double-checked everything to ensure nothing was left behind. Overall, I was impressed with their service and would not hesitate to hire them again for any future moves.