Transformation AcademyReviews of transformationacademy.com

scam! tried cancelling my membership as instructed in the terms & conditions page, emailed the address & it bounced back 5 times. Finally, received an email stating they apologize, their email was down for a few days (totally suspect). When I finally got an email thru they stated they had no order on file under my email address. When I forwarded them the transaction # they said" I can't accept long numbers" as proof of purchase. WHAT? I had to put a charge block on them with my bank.

I have had a monthly membership since 2021. Whenever I update my payment info, I'm forced to re-register, and then I have to open a support ticket to get back in. Their support team claims I didn't have an account from 2021 to 2025. Moreover, when I logged in yesterday, a credit card in my account didn't belong to me. This is all very confusing, and the help desk is unhelpful. The programs' content is great, but their support is bad. I'm not going to keep working on this, and I'll go somewhere else; it's disappointing because the resources are good, but I'm not sure their records are accurate. Their customer service team is not knowledge and they come across as unhelpful. I am not confident that they will keep my payment method safe. As of 9/4/2026, their customer service is still terrible. They finally responded to my review after almost year. I followed their instruction and reached back out to them. I received a very bland unfriendly email stating that my login was restored - yet that was never the problem. I can't recommend them at all. Their staff do not listen. And as you tell they are very slow to respond to issues. The products are great - the process for payment, and customer service are scary and terrible! The poor customer service and poor systems - cause more work for me. I should not have to "resign up " I did not cancel it and there was never any "declined payments or emails sent to me or my bank.' This is the problem. they have my information confused with someone else's. And the person handling the "issue" is rude and and does not care. I did love their materials and coaching programs so I am so sad, they let the back end of their operation ruin such great training.

I loved my courses and will do more! Affordable and interesting!

Really great people focused on you! I have seen a few negative reviews here on TrustPilot. These seem to come from the fact that the person with the complaint, started the course through UDEMY and not Transformation Academy, itself. I did the same thing. But found the folks at TA really helpful. Try reaching out to them

I have taken three courses at Transformation Academy (Life Purpose Life Coach, Spiritual Life Coach, and Group Life Coach Certification). The material that Joeel and Natalie Rivera offer is comprehensive. Yes, some of the basic concepts concerning the business side of coaching may be repetitive, but when they get to the niche information, it is very valuable information. I have not had any problems getting my official certificates through the credential(dot)net website or downloading a PDF for my records or a high-res image to print it. I have no complains. This company is CPD accredited, so they are not a scam.

Instead of receiving a downloadable copy of a physical Certificate, I got a "photo" of a certificate with my name on it! It's difficult to "trust" these small businesses; everyone has a scam. I have screenshot of it but TrustPilot apparently doesn't allow to upload photos.

The Transformation Academy provided me with an unparalleled experience. Their blend of comprehensive curriculum and personalized mentorship sets them apart. I gained not only the skills to excel as a coach but also a supportive community that continues to inspire me. If you're seeking more than just a certification, this academy offers a transformative journey."

Love it and learned a lot!!!! Thank you I used udemy :)