Transformation AcademyReviews of transformationacademy.com

I subscribed to a monthly membership sale and then went in to terminate any future monthly payments. It prevented me from accessing my account and courses. This led to contacting customer support. They fixed it but my name on the certificate was then wrong and needed an approval which it eventually did. The life coach course itself started with a lot of instructors talking about their own credentials and at one point even repeated it for a longer than necessary duration. The course was okay but I still feel like I am missing the business side of life coaching. It’s filled with a lot of TED talk approach and not in person modeling the behavior. Lastly, I did gain a life coach certification but I can’t add a NLP certificate without including another life coach course embedded into the curriculum. I’m happy to have only paid $15, otherwise, I would have been very disappointed in the quality. This experience has led me to not pursue any further courses during the remainder of my monthly membership.

I have had a monthly membership since 2021. Whenever I update my payment info, I'm forced to re-register, and then I have to open a support ticket to get back in. Their support team claims I didn't have an account from 2021 to 2025. Moreover, when I logged in yesterday, a credit card in my account didn't belong to me. This is all very confusing, and the help desk is unhelpful. The programs' content is great, but their support is bad. I'm not going to keep working on this, and I'll go somewhere else; it's disappointing because the resources are good, but I'm not sure their records are accurate. Their customer service team is not knowledge and they come across as unhelpful. I am not confident that they will keep my payment method safe. As of 9/4/2026, their customer service is still terrible. They finally responded to my review after almost year. I followed their instruction and reached back out to them. I received a very bland unfriendly email stating that my login was restored - yet that was never the problem. I can't recommend them at all. Their staff do not listen. And as you tell they are very slow to respond to issues. The products are great - the process for payment, and customer service are scary and terrible! The poor customer service and poor systems - cause more work for me. I should not have to "resign up " I did not cancel it and there was never any "declined payments or emails sent to me or my bank.' This is the problem. they have my information confused with someone else's. And the person handling the "issue" is rude and and does not care. I did love their materials and coaching programs so I am so sad, they let the back end of their operation ruin such great training.