Transcribe.comReviews of transcribe.com

Honestly, I'm disappointed and irritated. I was excited to use this service as an agency I work with uses them all the time. I paid for 2-day transcription and placed my order on 11/21. It was delivered 11/26 (because of the weekend which was fine), but when I went to look at and download the files I realized that only 13 of the 14 files I submitted were transcribed. I have emailed support twice now inquiring about the missing transcription that I've already paid for and have still yet to get the file now TWO WEEKS LATER. I haven't even received a response to my emails. I seem to be out of the money I spent on the missing file. I guess I will take the time to transcribe this file myself and use a different service next time.

We were invoiced and charged for a 7-day turnaround service. We have yet to receive our transcript, which is now four days overdue.

Horrible! Such a waste of my money!!

My name is Gonzalo I. Gil Order Number: 700-466DC0A4. You accepted a number of songs to be transcribed into guitar tabs, and you never delivered them, but had no problem charging my account. I need to know what happened. I have sent more than 3 emails asking you and you refuse to answer. Gonzalo I. Gil

I have used Transcribe.com in the past and needed to scrutinize the transcriptions for multiple errors. Recently, I submitted recordings to Transcribe.com, paid for the service and then Transcribe responded that they would not transcribe them. Upon their direction, I submitted an inquiry as to why my recordings were not transcribed. No answer! I did get a full refund. This gave me the opportunity to research and locate a different transcription service that provided transcriptions in less than 24 hours with at least 98% accuracy. Sorry, but I will no longer use Transcribe.com.

my experience with the website wasn't bad at all. It was the results I got from my call being transcribed. Some things that I could hear in the call wasn't on paper. There were even some sentences that I could hear fine but on the transcript the sentences were completely wrong.

Needed a short video transcribed. Was promised a 48 turn around, or 2 business days. It took 3 business days to receive a transcription on 1min 30sec video. Price was great but turnaround was awful. Going back to a competitor that has a short turn around on transcriptions like this one, its worth it to pay a little more. Was unimpressed that I had to keep checking the website to see if it was done, and received and email informing me it was ready. All around a poor performance by the company.

Almost every order I placed with them was late - and they would give me some weak excuse. If you offer 1 day, 2 day, 3 day, etc. service, then you should have the work done in that time frame. An email telling me you're going to be late does me no good. I tried these guys, but couldn't count on them to come thru with what they promised to deliver.