Trainerkart AmericasReviews of trainerkart.com

Response from Trainerkart AmericasJun 3, 2019

Hello Fabricio, Thank you for your wonderful feedback. We really appreciate for sharing your experience. We'll be more than happy to serve you again. Happy learning! Regards, Customer Delight Team

Response from Trainerkart AmericasJun 3, 2019

Hello Dan, Thank you for your wonderful feedback. We really appreciate for sharing your experience. We'll be more than happy to serve you again. Happy learning! Regards, Customer Delight Team

Response from Trainerkart AmericasMay 13, 2019

Hello Leonard, Thank you for your wonderful feedback. We really appreciate for sharing your experience and recommending us. We'll be more than happy to serve you again. Happy learning! Regards, Customer Delight Team

Response from Trainerkart AmericasMay 3, 2019

Thank you Tom for your valuable feedback. We agree and apology for the inconveniences you had gone through. We always ensure we deliver classroom training even if we are left with only one customer in any particular training location. So that customer's work schedule is not affected due to the cancellation and rescheduling by the other fellow participants from the same location. We conduct such class by investing additional amount from our side so that our customer will have good training experience with us. Sometimes class do cancel either due to some emergencies from the Trainer's side. We appreciate and thankful to you for agreeing to take Online Instructor Led Training with a partial refund. Regarding the missing chapters - please send an email to us at [email protected] with some more details and share you the updated material. If you are still not confident to take up the PMP Exam, please do let us know, we will be proving you additional learning materials. Regards, Customer Delight Team

Response from Trainerkart AmericasApr 30, 2019

Hi Randal, Thank you for sharing your detailed experience. We appreciate your time for sharing your experience with detailed information. Happy learning! Regards, Customer Delight Team

Response from Trainerkart AmericasApr 30, 2019

Hi Christon, Thank you for your good and encouraging words. We appreciate your time for sharing your experience with detailed information. Happy learning! Regards, Customer Delight Team

Response from Trainerkart AmericasFeb 12, 2019

Hi Sarah, We understand that your concern is genuine. You have received the training venue details from our team on Jan 23rd. We have already shared all the screen shots from your email chain for your reference. There is breach of contract from the Trainer, we do accept it. This is the reason why we are still extending our support to provide training. Once the trainer agrees and accepts our terms, we share the participant’s details to the trainer. He took an advantage with that information to contact you without looping us. We also found in your email commutation with the trainer on Jan 18th that you have changed the reservations and schedule and to take the class from 1/31 – 2/2. It was not notified to us. The email exchange between you and trainer has lots of disconnects, as there is possibility that he contacted you and had some discussion around this training. These emails you had exchanged with him are private discussion between you two, as we are not a part of the email chain. If he had represented us, why would he be interested in knowing how you had made the payment, where you are stay etc. There is possibility that Trainer had offered some deal to you to register with his company (his company PMimmersion which provides same PMP training). It looks like entire thing is pre-planned and he just gave lame excuses to cancel the class and process the refund. After the first rescheduling request itself, you are not eligible for refund and you had notified after the rescheduling deadline is over. We have accepted the rescheduling without imposing any rescheduling fee as we do understand at times we have to cancel other engagements due to important projects/emergencies. However, we are still ready to provide the training with different Instructor. You can select your preferred date and location. We will ensure we deliver it to your expectation. Best Regards, Customer Delight Team

Response from Trainerkart AmericasFeb 12, 2019

Hi Tony, Thanks for your positive feedback. We appreciate your time for sharing your experience with detailed information. Happy learning! Regards, Customer Delight Team