TradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
TradeXMastery (tradexmastery.com) has 507 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Also known as
tradexmastery.com
Website
tradexmastery.com
Category
Education Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I requested my affiliate commission payout almost a month ago and still have not been paid. Every time I follow up, I receive a different excuse.
The company’s website clearly states that affiliate commissions are paid every Friday once the $100 minimum is reached. I exceeded this threshold well before requesting a payout, yet it has now been three weeks and four days with no payment and no clear resolution.
Affiliates are encouraged to refer people to this company, but when it’s time to pay earned commissions, the company fails to honor its own terms. This experience has been extremely frustrating and unprofessional, and it raises serious concerns about the company’s credibility.
Update 19th Dec 2025
I received my affiliate payout. Thank you. We can go back to business now. Please work on the payout time.
Thanks for keeping to your words.
Response from TradeXMasteryDec 19, 2025
Hi Ogolise, thank you for sharing your experience. I am truly sorry for the frustration caused by the delay in receiving your affiliate payout. We understand how important timely payments are, and your concerns about credibility and professionalism are completely understandable. Our Accounting team has completed the processing of your affiliate payment and it should reflect in your account within the next 48 hours. If anything still appears unclear, our Support Team is available through the support widget on our website and is ready to help ensure everything is resolved smoothly. We appreciate your patience throughout this situation and would be grateful if there is anything that could help improve your experience or encourage you to update your rating.
VE
Victor E.
The worst prop on the planet
The worst prop on the planet. Don’t give them a dime. Even if you have issues you can’t reach out to their support and communicate effectively, all their comments are off on IG. Just don’t fall victim, they have so so many issues
LZ
Lázár B.
They haven’t paid more than $2,000 for…
They haven’t paid more than $2,000 for months. I don’t recommend them to anyone! 👎👎👎
CU
customer
I have been trying to use this company…
I have been trying to use this company since October 28th and still not able to do anything. I have no direction and no other emails to allow me to get started
Response from TradeXMasteryDec 18, 2025
Thank you for sharing your experience with us! We are truly sorry to hear that you have been unable to get started on your account. We understand how disappointing it must feel to have no clear direction.
Your account is still active and ready for you to start trading, and you can access the dashboard by logging into our TradeXMastery website (https://tradexmastery.com). If you are unsure where to log in or need any help at all, our Support Team is always available through the support widget on our website. We would be happy to assist you so you can begin using your account.
JW
Jeremey W.
TradeX Mastery Does Not Pay Traders
The challenge rules are solid and fair and the customer service speed has greatly improved. My experience with customer service has been good. Unfortunately, the payouts take really long and I have NOT received mine thus far. I requested a payout for only $5,747 on October 17th and still have not received it. It has been beyond 50 business days and now I keep getting a canned response that is not helpful at all. This is not what one would expect from a prop firm and I only gave it a try because of a friend, and now I am not so sure it was wise. I plan to update this review as soon as they do finally complete the payout to give others an idea of what to expect. Here is the same response I get whenever inquiring customer support.
Hello Jeremey. Thanks for reaching out to TradeXMastery Support.
I can see that you are anxious to receive your funds. Unfortunately, there is nothing we can do, at this moment, to aid in your request, since your payout request has already been escalated and expedited. Our Billing Department has already been made aware of your Payout Request, and it's due to be processed.
In other words, our team has already taken your payout request into account. You are welcome to write to us as many times as you wish, and we will serve you with utmost kindness and respect, but there is only so much that we can do as customer support agents. We can escalate and expedite a payout request, but we don't control the payout processing schedule.
Essentially, what I'm trying to convey is that I have done everything in my power to help you on this matter. Now, all we can do is wait. Our backend team will be processing your payout shortly. Once they do, you will receive a confirmation by email, but you will also be able to see it through your Dashboard.
I hope this clears things out. In case you have any other inquiries, don't hesitate to contact us.
Kind regards.
TradeXMastery Support
I don't mind clear and transparent communication but I do think they need to sort out the payments because there is no way to trust if it takes over 50 days to get paid when it was originally supposed to be 21. I was then told 30 days and now that promise has also been broken. Starting to lose confidence. I was just telling many of my trading friends about them but I think it's best to direct them to FTMO instead where they payout in 3-5 business days. It's very annoying to get marketing emails where they brag about payouts yet I have not received a payout request made from October 17th. Something is not right. Providing an update since TradeXMastery chose to reply on this platform. I have again reached out to support and they have replied with the following dialogue. From support:Hello Jeremy,
Thank you for following up.
We can confirm that your payout request is currently with our accounting team for final review and processing. At this stage, no additional action is required from you.
You will receive a confirmation email once the payout is approved and processed to the email address on file. We appreciate your patience while the team completes this review. Unfortunately, we in support are unable to offer a timeline of how quickly they will be able to resolve the queue. Please keep an eye on your email for updates.
Kind regards,
So, now with that being 5 more days ago, it would seem realistic to be paid soon. I intend to update once that happens so that I am being fair about expectations. I will also update the title to Pays traders, but late. My strong desire is that the company does the right thing as us traders work very hard to complete challenges. This is definitely a cautionary tale and something for traders to be mindful of if dealing with TradeXMastery.
Response from TradeXMasteryMar 26, 2026
Hi Jeremey,
Thank you for sharing your detailed feedback, and we truly appreciate your balanced perspective regarding both the challenge structure and your interactions with our support team.
We’re very sorry to hear about the delay in receiving your payout and completely understand how this impacts your confidence, especially given the extended timeframe beyond what was initially communicated. This is not the experience we aim to provide, and we sincerely apologize for the inconvenience and frustration caused.
We acknowledge your concerns regarding repeated responses and lack of clear timelines, and we agree that transparency and consistency are essential. We kindly encourage you to reach out again via the support widget on our website so your case can be reviewed further and escalated appropriately with our Billing team. If there is anything more we can improve to enhance your experience, we would truly value your feedback.
RZ
rabia Z.
NOT RECOMMEND
I passed a 50k funded trade, the daily drawdown is 4%, so 2k, what are they doing? I had 1.3k in the—they're blowing my account. This company is absolutely rubbish, and they respond slowly and lie about everything. I do NOT RECOMMEND IT. STAY AWAY. They also don't pay out.
BH
Bianka H.
Scam
Tradex Mastery – SCAM and Non-Payment!
Based on my personal experience and numerous reports from other users, Tradex Mastery is a scam. I completed the challenge and was fully eligible for a payout, but the money was never sent, and my account was blocked without any explanation.
The company claims rule violations, yet I never broke any rules. I know many other traders who were treated the same way and never received their payouts.
Important: do not fall for their marketing. Tradex Mastery is a fraud, based on lies, and their payouts are completely unreliable. Avoid this company at all costs if you don’t want to become another victim.
I am an active AKASHX subscriber, so don’t expect any special treatment—being an AKASHX subscriber does not guarantee that they will pay out.
Response from TradeXMasteryMar 26, 2026
Hi Bianka,
We’re very sorry to hear about your experience and understand how upsetting and frustrating this situation must be, especially after completing your challenge and expecting a payout.
We sincerely apologize for the concerns regarding your account status and the lack of clear communication you’ve received. Situations involving rule assessments and payout eligibility should always be transparent and properly explained, and we regret that this has not met your expectations.
We kindly ask that you reach out to our Support Team through the support widget on our website so your case can be thoroughly reviewed and clarified. Your feedback is important to us, and we are committed to addressing your concerns and improving your experience moving forward.
JA
Jose A.
I put in real effort trading
I put in real effort trading, and everything seemed fine until I tried to withdraw. That's when everything unraveled. After a long wait, they rejected my payout without saying why. When I contacted support, they told me my account was permanently closed, offering no explanation or chance to resolve anything. My access vanished along with the money I worked for.
Every time I've requested a withdrawal through CENTURY and 100 it's gone through without any stress, which really boosts my confidence.