Trader Joe'sReviews of traderjoes.com

great shopping experience

Trader Joe's punitively respond to polite requests to take into consideration evidence of the employee's misconduct and provide more clear information but they keep a blind eye on their employees' behavior.

They have a big selection, good produce and it's actually fun to shop there. I love the employees. It's a good and positive feeling inside.

My experience is great at Trader Joe’s.. just bought a number of items for guest coming.. super reasonable and tasty! My new experience with the California Rolls was terrible!! Rating:: Minus Zero The rice was dried out.. formed a wad of a circle that with one twist, would separate from the center contents!! The small inner core was tasty. Threw away all the rice.!! A waste.. and disappointment!!

I buy flowers and food at Trader Joe’s every week. Some weeks I buy flowers more than once because I give away flower arrangements. The flower selection is extensive and the prices are great. They even provide buckets & water if you forget yours. I love all of the organic food options at reasonable prices at Trader Joe’s.We love the organic fruit, vegetables, bread, milk, cheese, chips and much, much more. The employees are very helpful, too. So glad they decided to build in our town.

Normaal zijn de diverse noten van trader Joe's wel aardig maar we hebben nu toch een partij slecht noten zonder smaak ... Extra hot chili.... Zeker niet hot en absoluut niet extra. Zelfs onze autistische zoon die alleen water drinkt kon het makkelijk verdagen. Geen smaak, beetje paprikapoeder erover voor de kleur. En ook de honing mosterd was 1 grote aanfluiting. Zelden zo muffe en smaakloze spullen gehad. Beide dozen voor 4,40 per stuk. Rechtstreeks de prullenbak in!

Trust Pilot Review Posting Date: 06/21/2025 4:30 pm PST. Date of “2 Star” CS Experience @ Trader Joe’s Address: 1820-22 South Grant Street, San Mateo, CA 94402 T: (650) 570-6140 Friday 6. 20. 2025 1:05 p.m. PST Actions taken on Saturday, June 21, 2025, in the morning & early afternoon to contact Trader Joe’s Headquarters in Monrovia, CA. Trader Joe’s customer service experience Intake Team is closed on Saturday’s & Sunday’s. I sent a copy of this review to customerservice @traderjoes.com. In less than ten minutes, I received the following response email: • Delivery has failed to these recipients or groups: customerservice at traderjoes. • Your message cannot be delivered because you do not have permission to send it to this distribution list. Ask the owner of the distribution list to grant you permission and then try again. In just over 8 weeks from now, I will turn 70 years old. I did not get any courtesy for being a senior citizen. Trader Joe's Review - Grant Street, San Mateo, California Date of Visit: Friday, June 20, 2025, 1:05 PM PST Summary I visited this location with a simple request to bring my personal VersaCart shopping cart into the store, which resulted in an unexpectedly poor customer service experience that fell far below Trader Joe's usual standards. Customer Service Experience Initial Interaction - Parking Lot When I asked the cart collection employee if I could bring my personal shopping cart inside, his response was dismissive: "Oh, you can just leave it out here!" When I explained this was not practical due to theft concerns, he reluctantly agreed but seemed uncommitted to his answer, leaving me uncertain about the policy. Management Area Experience I proceeded to the customer service area where 4-5 staff members were present. Despite there being only one customer ahead of me, I waited over two minutes before anyone acknowledged my presence. The staff appeared more focused on casual conversation among themselves than attending to customers. When a female employee finally asked what I needed, I explained that I wanted to use my VersaCart for shopping convenience - it would allow me to transport purchases more easily to my car and reduce bag usage. Her response and facial expression seemed unprofessional and unwelcoming. Concerning Interaction A male employee, who was a manager, felt compelled to interrupt his current customer interaction to investigate my request. His behavior was particularly concerning - he stared at me in what I perceived as an inappropriate and unprofessional manner that made me uncomfortable as a customer. Resolution Given the unwelcoming atmosphere and lack of clear policy communication, I chose to leave without making any purchases and took my business elsewhere. Context and Comparison This experience was particularly disappointing because: - Trader Joe's typically maintains excellent customer service standards - I have been a loyal customer who values the chain's usual commitment to service . When I made the same request at the Trader Joe's on 9th and Brannan in San Francisco, the staff was helpful and accommodating. As a Bay Area resident dealing with street parking challenges, using my personal cart would significantly improve my shopping experience. Recommendation I hope management will review their customer service protocols and staff training to ensure all customers receive the welcoming, helpful service that Trader Joe's is known for. Clear policies regarding personal shopping carts would also benefit both customers and staff. Rating: ⭐⭐ (2/5 stars) -- LCJ

Always great staff, great food. I love that I can find what I need for a small number of people easily. I wish they were closer to where I live.