Anna I.
Amazing
Friendly, helpful, honest staff. Took the time to explain everything to me. Fair pricing and great customer service! Will be back again!
Trader Joe's is a neighborhood grocery store with amazing food and drink from around the globe and around the corner. Great quality at great prices. That's what we call value.
Trader Joe's (traderjoes.com) has 224 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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224 approved reviews, newest moderated first
Anna I.
Friendly, helpful, honest staff. Took the time to explain everything to me. Fair pricing and great customer service! Will be back again!
shalini G.
I have been shopping in 15 years in Centreville. I used to have good customer service. Lately there is new staff. And I have experienced racism. They insult minorities. My other friends have felt it too. There should be class action lawsuit on this company.
Beegood B.
Friendly staff always helpful and really interesting brands and selection Love Trader Joe’s 👍
Terry
The plain clothes security guards at the Trader Joe's location in Pittsford Plaza (Pittsford, N.Y.) are very aggressive and are very likely off duty cops. I am an elderly honorably discharged veteran w/o a criminal record and neatly dressed, and yet I was treated like a notorious shop lifter! I am not likely to shop there again. I also found the shopping experience there to be very claustrophobic and unpleasant. The employees in store other than the loser guards on the other hand seem to be nice and professional.
ANTHONY B.
On sunday september 22n 2024 I went to the trader joe's at the Form. The place was very busy and they were approximately six cashiers with approximately 4 to5 customers in line at each register I noticed that there were employees who were putting out merchandise on to the shells at a very slow pace.I'm talking to each other with more and depth conversation. Meanwhile the cashiers had very little help with 1 or 2 baggers. This slowed the process of checking out even longer than anticipated. I understand the process of restocking the shelves, however I always thought that the customer was the main priority.
Tommy M.
It was a bright Friday morning when I first stepped into Trader Joe's, a grocery store that I had heard so much about. As I entered, the first thing that caught my eye was the vibrant and bright pastel red and beige decor, which reminded me of the popular tv show That 70's show I used to watch. The walls were adorned with high definition posters, and the lights shinned bright from the ceiling. The entrance adorned with bunches of roses and carnations. The store was full of bright colors and patterns, which gave it a unique and inviting atmosphere. As I started to walk around, I noticed the employees, who all seemed to be genuinely happy and welcoming. They were all dressed in bright red shirts and greeted every customer with a smile, which made me feel at ease. As I explored the store, I was impressed by the vast selection of unique products that I had never seen before. I saw everything from exotic fruits to a wide range of international snacks, and it was all displayed in an organized and accessible manner. Despite the overwhelming variety of products, I found the layout to be straightforward and easy to navigate. The employees were always ready to assist me in finding what I was looking for, which made my shopping experience much more enjoyable. The sound of laughter and chatter filled the air, as customers and employees alike engaged in friendly conversations with one another. It was refreshing to see everyone having such a good time while shopping for groceries. As I reached the checkout counter, I couldn't help but smile at the cashier's upbeat demeanor. She greeted me warmly and chatted with me as she scanned my items. She even recommended a few new products for me to try. As I walked out of the store with my groceries, I felt a sense of contentment wash over me. The overwhelming visual decor and comforting laughter and smiles of the employees had made my first visit to Trader Joe's a memorable experience. I knew that I would be back soon to explore even more of their unique products and to bask in the friendly atmosphere.
Jax S.
I shop in NYC so it's different than when I lived in the 'burbs. The stores are clean, which is a big deal to me, & they have bathrooms - even bigger deal in NYC, and they have products I actually like. But lately it seems they are always out of certain things I use regularly, the last few watermelons have tasted like cucumbers. I go bc even though they are pricey. they are still the cheapest in Manhattan.
victor S.
Trader Joe's on West 72nd street, Manhattan, has discontinued a number of very good items, such as Anadama bread, Danish cake, etc., replacing them with small packages of whatever and charging more money; also the 'music' is very loud, deafening (and i am in my 80's and hear well) and I don't want to get deaf). I complained about this many times and all I get is lip service. Some stores do this on purpose, I guess, to raise the blood pressure of customers or confuse them for whatever dark purpose. But it is not music, just loud nauseating noise. No Frank Sinatra, no Beatles, no Mozart, no Beethoven, just garbage noise, not even a donkey would take it, and most of the customers there are intelligent and decent, not the type that would accept this kind of nonsense noise.