Tradeline Supply Company, LLCWe provide an online platform where people can buy and sell tradelines and offer free education on the credit system.
Tradeline Supply Company, LLC (tradelinesupply.com) has 308 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
308 approved reviews, newest moderated first
Sofia C.
It was a pleasure working with Luke. After the inconvenience of one of my tradelines not showing up correctly. Luke helped address the issue. Very glad I was contacted directly by him to keep working together in the near future.
Kaylon H.
The process was simple and my score went up!
Dominique S.
It’s was informative, easy and quick!
Princess W.
This company is amazing
Arthur P.
Great company and reporting was done on time and I will continue to use tradelines
JR
Great Service & Very Responsive!!
Devin R.
I had a truly disappointing experience and I feel compelled to share my negative review to warn others about questionable practices. My experience with this company left me frustrated and dissatisfied on multiple levels. Tradeline Supply Co. relies on Credit Karma for their credit monitoring. Credit Karma is notorious for providing inaccurate credit scores and reporting. It's well-known in the industry that Credit Karma's scores can vary significantly from the scores used by lenders. Tradeline Supply Co. should know better than to rely on such an unreliable source for credit monitoring. Furthermore, their customer service left much to be desired. When I reached out to them to express my dissatisfaction and inquire about the lack of results, I received vague and unhelpful responses, all via email, as there is no phone number to speak with someone regarding tradelines that don't post. I strongly advise against using Tradeline Supply Co. for credit improvement services. They rely on an inaccurate credit monitoring site and provide subpar customer service. Save your time and money and seek more reputable alternatives for improving your credit.
Response from Tradeline Supply Company, LLCNov 29, 2023
This is a challenging review for us to respond to. First, we have reached out to this customer multiple times through email, left multiple voicemails and this customer just does not want to communicate with us so it is near impossible to try to resolve the situation with no communication or cooperation. Our company is committed to customer satisfaction, but the customer did not give us the opportunity for upper management to get involved to make it right. Next, not to nit-pick every word of this review, but we feel that certain facts need to be addressed more accurately. Our company does recommend Credit Karma as the best “Free” credit monitoring service that also updates every 7 days on two bureaus, however, we also accept several other credit reports or credit monitoring services that are all stipulated in our agreement that every customer signs before they do business with us. The downside of many of those other options are that some cost money and some take up to 30 days to update, so the customer has to wait even longer for posting proof. Credit Karma uses the second most popular and reputable credit scoring model which is known as Vantagescore. So the customer is correct that FICO is the number one most used credit scoring model, but we are not advertising or guaranteeing any credit score improvement to begin with. It is up to the customer to be knowledgeable enough to determine if tradelines are right for them and also which tradeline(s) to choose. We try to provide all the basic information for free to help educate people on how our credit system works. We know the credit system has flaws and we know our financial system is not fair and lacks credit equality. This is the reason why we exist. We provide the opportunity to have the same credit tools and options at your disposal as others have had for many years. We do have a phone number and it is readily available everywhere. It is on every page of our website, our TrustPilot business profile which is where you posted this review, in our contracts, etc, not to mention we have been trying to call and email you asking you to call us back. Credit is complicated and it requires studying at least the basics on how it works. Since we do not provide any consultations or services, it is up to you to use the resources we provide in our articles, our tools we offer for free such as the “tradeline calculator”, and it is important to understand what we guarantee and what we don’t before you buy the product. Otherwise, it is unfair to hold things against us that we never promised and that you never took the time to understand. Nonetheless, we stand behind our fantastic customer service that you will experience if you just give us a call back so we can work together and find a solution to make it right.
Jairus F.
Tradeline did not report.
Response from Tradeline Supply Company, LLCNov 17, 2023
Hello Jairus, We sincerely apologize that your tradeline did not report successfully to your credit profile. Our company guarantees that our tradelines will report to at least 2 out of the 3 major credit bureaus within the specified dates on our website. Furthermore, we stand by our guarantees and offer a full refund or exchange if our tradelines fall outside these guarantees: https://tradelinesupply.com/guarantees/ Our upper management has made several attempts to contact you via both phone and email in order to address this issue. We kindly request that you reach back out to us by calling (888) 844-8910 or replying to our emails from [email protected] Thank you for giving us the opportunity to resolve this issue. We eagerly await your response.