TradeInMyTechReviews of tradeinmytech.com

Response from TradeInMyTechSep 2, 2019

We are sorry you weren’t pleased with your transaction. We strive for customer satisfaction. We fully inspection any item received to verify they are functional and in the condition selection. If we find a discrepancy, we provide evidence of our finding with our new quote. The best way to receive an accurate quote is to accurately describe your device. If a quote is not acceptable to you, we offer a free return of the device. We apologize you were not satisfied with our service, however we tried our best to satisfy you as a customer and provide our best service. We value your business and hope we can serve you again.

Response from TradeInMyTechJun 19, 2019

It appears you do not have an active trade-in account or order with TradeInMyTech. This being said, you may have mixed up your claims with another site. We strive to provide an accurate and honest culture associated with our buyback program.

Response from TradeInMyTechJun 19, 2019

We are sorry you weren’t pleased with your transaction. We strive for customer satisfaction. We fully test any item received to verify they are functional. If they are not functional, we provide evidence of our finding with our new quote. The best way to receive an accurate quote is to accurately describe your device. If a quote is not acceptable to you, we offer a free return of the device. We apologize you were not satisfied with our service, however we tried our best to satisfy you as a customer and provide our best service. We value your business and hope we can serve you again.

Response from TradeInMyTechSep 12, 2018

We are sorry you weren’t pleased with your transaction. We strive for customer satisfaction. We received your device on 8/27 and first reached out 8/29 to communicate a different offer amount due to a different model received, an iPhone 8 instead of an iPhone 8 Plus. We received an email stating you were unhappy with the amount provided even though our offer was the amount shown our site had the correct model been selected. We then tried to rectify the problem by offering a $5 bonus for being a first time customer. You agreed to this new amount and requested your payment be sent via check rather than the selected PayPal, of which has an immediate payment. We processed a check 9/7 and our site states that check payment can take up to 5 business days, and is to be delivered by 9/14. We apologize you were not satisfied with our service, however we tried our best to satisfy you as a customer and provide our best service. We value your business and hope we can serve you again.

Response from TradeInMyTechSep 12, 2018

We are sorry you weren’t pleased with your transaction. We strive for customer satisfaction. We received your device on 8/27 and first reached out 8/29 to communicate a different offer amount due to a different model and condition. We then reached out again on 8/30 with the same information with a third follow up on 9/4. We received your voicemail and email 9/11 asking the status of your trade-in, we promptly replied to both without receiving a reply. We did however receive an email from you acknowledging prompt response and accepting the new offer provided and processed a payment the same day. We apologize you were not satisfied with our service, however we did all we could to communicate with you and were awaiting your response to proceed. We value your business and hope we can serve you again.

Response from TradeInMyTechJul 31, 2018

We are sorry you weren’t pleased with your transaction. We strive for customer satisfaction. As we communicated with you, we found damage on your device that was easily visible from an arms length away so it didn’t qualify as ‘mint’ as you indicated in your submission. We have our condition guidelines outlined throughout our site for reference. We offered to send it back to you - at our cost - but you chose to move forward with the transaction. We also offered you a $5 bonus to our ‘good’ price which resulted in a higher offer than competing expectations sites. We value your business and hope we can serve you again.