Liam
Bought this copier because it was…
Bought this copier because it was cheaper than the competition, but it was a big mistake. The support is active, but always answers generically, and never gives clear and concise explanations. It was a real pain to configure the settings using the MT4 interface, and really difficult to find settings. Took me 2 days messing with the settings to finally get a grasp of it. Finaly after configuring, it was always disconnecting and missing multiple signals. Out of 12 signals that I have received in one day, it only took one of them. I have addressed to the support team for a refund, to which they denied.
Response from trade2syncMay 13, 2025
We have searched using his name on our support, even asked for the client details as well- yet we haven't found any record. Our copier is an app and ea based copier. We do not have any sort of MT4 interface to configure. Our App is easily set up using our in-built AI and the EA configuration is also done by our support agent as a "Free Set Up" to all new users. So, this user is not using our copier, rather providing negative information based on another copier entirely!



