toystonight.comReviews of toystonight.com

Response from toystonight.comNov 5, 2023

We are sorry about this, believe me we want your order, however we can't process an order unless our credit card authorizing services approves your credit card. We know this can be frustrating and I apologize for any inconvenience. We will consider trying to process credit cards over the phone to avoid this in the future. Thank you for letting us know about your experience.

Response from toystonight.comJun 2, 2023

Thank you for sharing your feedback regarding your recent experience with our company. We appreciate your honesty and apologize for any inconvenience or frustration caused. Upon reviewing your order and the details you provided, we found that the issue arose from the declined transaction due to a credit card authorization failure. We sincerely apologize for any misunderstanding or miscommunication that may have occurred during the resolution process.