toystonight.comReviews of toystonight.com

Response from toystonight.comJan 11, 2025

Hi Joseph, Thank you for taking the time to leave a review. We apologize for the confusion and inconvenience regarding your order. We attempted to reach out via phone to contact you about your order status but got no response. Upon review, we see that your order was placed for In Store Pickup, the order was packed and the status was set to ready for Pickup the same day it was ordered. If you are unable to Pick Up, we can process a refund for you. We can also set up a delivery if you’d like, you can contact us at 786-334-5600 to calculate the cost. Our operating hours are between 12pm noon and 12am midnight, and our delivery cutoff time is 11:30pm. We look forward to hearing from you!

Response from toystonight.comOct 24, 2024

Good evening Sadie, we apologize for the delays in your order. We've attempted to contact you via you phone number but got no response. Please contact us at 786-334-5600 so we can resolve this.

Response from toystonight.comSep 21, 2024

Please contact the store at 786-334-5600 and we will be happy to resolve any issue regarding your product.

Response from toystonight.comAug 3, 2024

Hello Antonio, we apologize for the confusion. Upon review, your order was cancelled shortly after it was placed and we did not dispatch an order.

Response from toystonight.comJun 1, 2024

Hi Patricia, our policy states that products that are defective at purchase can be brought in for an exchange. You can contact us at 786-334-5600 if you have any questions about this.