toystonight.comReviews of toystonight.com

Response from toystonight.comJan 11, 2025

Hi Joseph, Thank you for taking the time to leave a review. We apologize for the confusion and inconvenience regarding your order. We attempted to reach out via phone to contact you about your order status but got no response. Upon review, we see that your order was placed for In Store Pickup, the order was packed and the status was set to ready for Pickup the same day it was ordered. If you are unable to Pick Up, we can process a refund for you. We can also set up a delivery if you’d like, you can contact us at 786-334-5600 to calculate the cost. Our operating hours are between 12pm noon and 12am midnight, and our delivery cutoff time is 11:30pm. We look forward to hearing from you!

Response from toystonight.comJan 7, 2025

Hi Michael, we apologize for the inconvenience with your shipping speed. FedEx did have the package in their possession by December 31st. However due to New Years eve having modified delivery hours, they had many delays in delivering packages. We have refunded you the cost of overnight shipment. If you choose to order with us again, please be aware that we offer same day Delivery and we can have an order to you within 2 hours. Thank you for taking the time to let us know about your experience!

Response from toystonight.comNov 25, 2024

Thank you so much for your generous review! We hope to have more opportunities to offer you great service in the future.

Response from toystonight.comOct 24, 2024

Good evening Sadie, we apologize for the delays in your order. We've attempted to contact you via you phone number but got no response. Please contact us at 786-334-5600 so we can resolve this.

Response from toystonight.comOct 24, 2024

Thank you for your generous review!

Response from toystonight.comSep 21, 2024

Please contact the store at 786-334-5600 and we will be happy to resolve any issue regarding your product.

Response from toystonight.comAug 26, 2024

Thank you so much for taking the time to leave this very kind 5 star review! We are so happy you enjoy your toy, we hope you consider shopping with us again .