Toyota of DallasReviews of toyotaofdallas.com

Worst dealership ever! I Urge people stay away! The took complete advantage of my daughter being a first time buyer. Sold her a complete lemon! And when they said they would help, they tried to get her into another car with higher payments. And after all, then asked her to please refer customers! She is left with a car that does not work but still has to make her car payment. STAY CLEAR OF THIS DEALERSHIP!!!!

Good group of fellas. I didn't end up finding what I wanted yet but they're the ones that are gonna help when the time comes. Friendly bunch and would recommend them to anyone local, looking for a vehicle.

The deal was goiod, they went the extra mile to deliver the truck, but two days to go 1200 miles? They did not tell me that there were 3 different tire makes on the truck, kind of disappointed here, at least they could have matched the tires, failure on their part as a, number one dealership.

oyota of Dallas discriminates against women and are bullies and thieves! I bought a 2020 Lexus IS300 on Dec 3,2021. When I purchased the car it had Bridgestone tires on the car, when they delivered the car to me that afternoon at my place of employment they had taken the Bridgestone off and put on no name tires on my car. I immediately brought it to their attention, they would not respond to me for 2 day so I went to the dealership. Syed Jafir, the used car manager, told me he did not owe me anything. This made me mad so I raised my voice and he told me to lower my voice. At this point the GM, Cody Freeman, came over and told me to lower my voice and he owed me nothing and would do nothing for me. This happened because I am a female! If I were a male they would never have told me to lower my voice and they wouldn't have switched my tires to $30 no name tires. They are still refusing to fix the damage they have caused. I have left voicemails for the Managing Partner, Darren Dortch with no response. I have filed a complaint with the corporate office. It is sad to me that as a female I can not go and purchase a car with out being discriminated against and pushed around. If I were a man this would not have happened. All I want are Bridgestone tires put on the car, with the cheap tires my car it drives rough. Run away from Toyota of Dallas ESPECIALLY IF YOU ARE A WOMAN.

Amazing service, UNTILL AFTER you buy a car. I bought my car and we had agreed that it would come with a certain accessory that would need to be ordered by them. Weeks without an update (I would call twice a week), ended with them saying that they could no longer provide the accessory. After complaining to corporate Toyota this dealership offered cash instead and I accepted but have yet to receive the cash. That was almost five months ago and now no-one will return my calls. I heavily recommend Toyota of Irving instead. Smaller dealership with less inventory, but better staff. To Toyota of Dallas, I know that you know who I am since you refuse to pick up the phone when I call. Please just pay me the money or provide the accessory so that this can be over. -David C. Bought a 2021 4Runner on August 10th

Shady, unprofessional and you lost a long time customer. Clearly, T.O.D. does not like cash paying customers. When it became clear that I was paying cash, you could immediately see the shift in interest in working with me; from enthusiastic to leaving me sitting alone for 20 min at a showroom table…When the sales manager came out instead of my original sales rep, I asked about the price of another 4Runner, he wouldn’t answer, instead asked how much I wanted to spend.. Used the ole “vehicle I originally enquired about was gone” . “Ah man, sorry..it sold last night”. Sales manager left me an email, lol while I was in the parking lot, talking the car up. Even a video obviously shot on another day. They didn’t know I was sitting right there waiting for them, then ding, I get this email. Long story, 4Runner advertised on car gurus was never available. I caught them in this lie and can prove it. So, the Unclear pricing, lack of transparency is an issue. Ask about the price of a car on the used lot and you’ll get a lesson on why people dread car dealerships. I just have too many specifics to list. Unfortunately, Toyota makes the best cars but has some of the worst dealerships. TOD is the worst I’ve dealt with.

Toyota - manage your dream It's my love!

I was and I am a happy owner of 2 toyotas. First is 1999 Corolla and second is 2007 Tundra. Toyota is the best car ever. Long term standing, very reliable. I also had Chevrolet which is total disaster. Chevrolet is the same bad thing as Dodge. Just by the way of comparison Toyota is the best. Apart from good cars, Toyota shows real respect to it's customers. When I had a question, I called Toyota and wrote them email. The response was very quick and prompt. Again, unlike Chevrolet. When I owned Chevrolet, dealer and manufacturer representative yelled at me over the phone. I do recommend Toyota to everyone.