TowncarSFReviews of towncarsf.com

We called on October 23rd and was quoted one price for our car to take us to the airport on the 24th of October. When we called back to confirm, we were given a different quote and it was much higher than the original quote. I was told it was because of the World Series taking place in San Francisco. Two things came to mind--1st they knew the world series was going on when they gave me the first quote and 2nd--we had nothing to do with the world series. We were being picked up at a hotel far away from the stadium and being taken to the airport. You should have had 2 prices--one for the people participating in the world series and one for folks who had nothing to do with it. Be that as it may, the car was quite clean and tidy and the driver was excellent. I have no complaints about that.

I missed my flight because the driver had the wrong time even though the confirmation email was correct. When I called Claudius at 5am he did nothing to try to help the situation nor was he very apologetic. I will not trust them for transportation services again.

We used a town car to take me on a fairly long ride from San Francisco down to Daly City and had a bad experience. I gave my credit card number to obtain the reservation, but was not told that I was being charged in advance. When we arrived at our destination I confirmed the fare amount verbally with the driver, and paid her about $130 or so, including a tip. The next day I discovered that I had been billed on the card, too. I contacted Towncarsf about three times; once by phone and twice by email, and they never replied or even responded. So I was double charged and had to fight the charged with my credit card company. Any company that won't call you back or even respond to something like this should not be used - find another driver. I'm only giving them two stars because the driver was polite, and you'll be more likely to read the warning if there are two stars than one...