TOV FurnitureReviews of tovfurniture.com

Although I haven’t received my first TOV order I wanted to be sure and thank TOV and specifically Aaron, Aaron has gone above and beyond to provide excellent service and has assisted me in furnishing my space. I will definitely continue to use TOV . Beautiful furniture I can’t wait to see it in person!!!

I am writing to express my appreciation for the outstanding service provided by Mariela from TOVFurnitures. Mariela efficiently handled the replacement of damaged items, demonstrating remarkable speed and ease throughout the process. Her professionalism and responsiveness made what could have been a cumbersome task remarkably straightforward. I am highly impressed with Mariela’s dedication to ensuring customer satisfaction and would like to commend her for her exceptional support.

TOV has absolutely killer customer service. My order was shipped in record time. When the carrier had difficulties delivering to my townhome, Dean took matters into his own hands and got the delivery back on track! His professionalism and perseverance truly made me a POV customer for life. When I received and assembled my bed, unfortunately I was shipped slats for a king bed and not the queen bed I’d ordered. Dean was again quick on the draw and spent an entire day bending over backwards to find a solution. I am so thankful for his help! Of course, I ADORE the 2 products I ordered and am so excited about my new bedroom decor. Thank you TOV, specifically Dean and Ashley, for your great customer service!

Chase and Mariela were a big help. They kept me in the loop on a product I’ve been wanting that was out of stock and worked hard to process the order. Chase was informative and very kind as well. Thanks TOV! I’ll be ordering more!

Great customer service. Thanks Ashley! Also love my Blossom Travertine Dining Table.

MJ was super helpful in providing advice to help me remove an unfortunate stain on my beautiful couch! Love TOV’s designs and service.

Ashley was AMAZING!!!! She went above and beyond to make sure my order got delivered and placed. I was moving from Chicago to New York and ordered a dresser and she made sure it was delivered on time personally. She also went out of her way to ensure the delivery went smoothly since my New York apartment was a walk up and check up on me after my dresser was delivered. She was super helpful and has unbelievable customer service!! I will be ordering more furniture from her!!! My dresser is sooooooo cute and great quality. If I could give this a 10/5 I would!!!!

Let me just say, Im not the average customer. My exceptions or high, and I must give the BIGGEST shout out to TOV and LAURYN for her above and beyond superb, caring, and going above customer service. Not only is the Furniture outstandingly beautiful but so was the care given to me as a person, not just a number. LAURYN YOU ROCK AND TOV YOU GOT A CUSTOMER FOR LIFE.